Head of Wallet Operations

🕒 May 22

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Binance

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

₿ Crypto

💳 Fintech

💰 Initial Coin Offering on 2020-12

Crypto • Fintech

Binance is the world's leading cryptocurrency exchange, serving over 235 million registered users across more than 180 countries. The platform offers a wide array of services, including the trading of over 350 cryptocurrencies in Spot, Margin, and Futures markets. Users can also buy and sell crypto via Binance P2P, earn interest through Binance Earn, and engage in NFT trading on the Binance NFT marketplace. Binance provides low transaction fees and diverse payment options, making it a preferred choice for cryptocurrency enthusiasts worldwide.

📋 Description

• Wallet Management: Crypto wallet product owner role, offer industry wide leading CEX crypto deposit withdraw safekeep service. • Oversee daily operations of exchange wallets, including deposits, withdrawals. • Monitor blockchain transactions to ensure timely processing and resolve delays or failures • Maintain operational uptime of exchange wallets • Coordinate and complete network upgrades, token events and testing with no issues • Risk Mitigation & Compliance: Monitor Internal Alerts and collaborate with internal stakeholders and external parties to react to incidents and implement safeguards. • Continuously review existing risk and controls to prevent potential future impact to the firm or users • Process Optimization: Review internal processes and simplify or automate processes to enhance efficiency and users experience. • Analyze competitor product and industry trends to identify potential product/process enhancements • Cross-Functional & External Collaboration: Work with Customer Support to resolve wallet-related user inquiries • Drive the strategy and partner with Stakeholders across various departments to solve customer pain-points and enhance our product user experience • Communicate and collaborate with regulators, auditors and external parties • Business Growth: Drive the CEX business growth strategy and develop/integrate new products to increase market share

🎯 Requirements

• 5+ years in crypto wallet operations, blockchain infrastructure, or a related role • 8+ years of experience in Product/Operations Management • Familiarity with various blockchain technologies notwithstanding EVM, Polkadot, Cosmos, etc. • Familiarity with on-chain analysis tools, DeFi protocols, and new projects • Familiarity with wallet infrastructure such as nodes, signing services and wallet custody models (Hardware wallet, MPC, HSM, KSM, Embedded Custody) • Excellent problem-solving and communication skills • Ability to stay calm in pressure situations and make clear decisions with thorough impact analysis • Ability to thrive in a fast-paced, 24/7 crypto environment, passionate and self starter • Tradfi experience in Issuer Services & Custody is a plus

🏖️ Benefits

• Competitive salary and company benefits • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)