Key Account Operations

🔥 15 hours ago

🇸🇬 Singapore – Remote

👨‍🎓 Internship

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Binance

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

₿ Crypto

💳 Fintech

💰 Initial Coin Offering on 2020-12

Crypto • Fintech

Binance is the world's leading cryptocurrency exchange, serving over 235 million registered users across more than 180 countries. The platform offers a wide array of services, including the trading of over 350 cryptocurrencies in Spot, Margin, and Futures markets. Users can also buy and sell crypto via Binance P2P, earn interest through Binance Earn, and engage in NFT trading on the Binance NFT marketplace. Binance provides low transaction fees and diverse payment options, making it a preferred choice for cryptocurrency enthusiasts worldwide.

📋 Description

• Support the team with day-to-day VIP client requests, follow-ups, and basic account/product enquiries • Build positive relationships with assigned clients and understand their trading activities, preferences, and business needs • Own client issues, investigate root causes, and coordinate with Product, Compliance, Risk, Operations, and other teams toward resolution • Monitor client activity, trading behaviour, and engagement data using spreadsheets or internal tools • Maintain accurate client profiles, communication records, follow-up actions, and account information • Develop working knowledge of Binance products, including Spot, Futures, Margin, Options, Earn, and OTC • Track crypto, trading, and competitor developments and share market intelligence with the team • Learn quickly, take ownership, remain responsive, and proactively improve client service and team operations

🎯 Requirements

• Current university students and recent graduates • Strong interest and basic knowledge in crypto and financial markets • Understanding of Spot, Futures, Margin, leverage, liquidity, and maker/taker concepts • Bilingual English/Mandarin required to coordinate with overseas partners and stakeholders • Strong analytical ability • Comfortable with Excel/Google Sheets • Personal curiosity about trading; ideally actively follows or trades financial markets • Fast learner with a proactive attitude and ability to absorb Binance products quickly • Strong ownership, responsiveness, and attention to detail • Comfortable working in a fast-paced, high-pressure environment

🏖️ Benefits

• Competitive salary and company benefits • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team) • Opportunities for career growth and continuous learning • Networking and development opportunities • Transferable skills development • Inclusive, diverse workplace