Product Manager, Operations

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Binance

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

₿ Crypto

💳 Fintech

💰 Initial Coin Offering on 2020-12

Crypto • Fintech

Binance is the world's leading cryptocurrency exchange, serving over 235 million registered users across more than 180 countries. The platform offers a wide array of services, including the trading of over 350 cryptocurrencies in Spot, Margin, and Futures markets. Users can also buy and sell crypto via Binance P2P, earn interest through Binance Earn, and engage in NFT trading on the Binance NFT marketplace. Binance provides low transaction fees and diverse payment options, making it a preferred choice for cryptocurrency enthusiasts worldwide.

📋 Description

• Work directly with merchants and PSP partners to guide them through the full integration lifecycle, from solution design and API integration to testing, go-live, and post-launch support. • Lead technical discussions with merchant product and engineering teams to design optimal integration approaches using Binance payment solutions. • Act as the primary liaison between merchants, product managers, and engineering teams to ensure smooth communication and efficient problem solving. • Provide hands-on support during merchant integrations, helping troubleshoot technical issues and ensuring a high integration success rate. • Educate merchants on integration best practices, API usage, and optimal payment flows for both web and mobile environments. • Support merchants in designing effective checkout experiences and payment UI/UX to improve end-user conversion and payment success rates. • Conduct integration testing with merchants and internal teams to validate payment flows and ensure readiness for launch. • Analyze merchant feedback, performance data, and market trends to identify opportunities to improve Binance payment products and integration tools. • Collaborate with product teams to close functionality gaps and propose enhancements that improve merchant integration experience. • Engage with merchants regularly to understand their needs, gather insights, and help optimize their payment integration over time.

🎯 Requirements

• 5+ years of experience in payment integrations, fintech, or merchant-facing technical roles • Experience working with payment gateways, PSPs, or merchant payment solutions • Strong understanding of REST APIs and integration workflows • Ability to work directly with merchant product or engineering teams to guide technical integrations • Strong communication skills with the ability to explain technical concepts to non-technical stakeholders • Experience coordinating cross-functional teams across product, engineering, and business • Familiarity with web or mobile technologies (JavaScript, Node.js, HTML5, Java, Python, etc.) is a plus • Knowledge in crypto or Web3 payment infrastructure is a strong advantage

🏖️ Benefits

• Competitive salary and company benefits • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)