TechOps Engineer – Observability, AI Ops

🕒 April 9

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Binance

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2017

₿ Crypto

💳 Fintech

💰 Initial Coin Offering on 2020-12

Crypto • Fintech

Binance is the world's leading cryptocurrency exchange, serving over 235 million registered users across more than 180 countries. The platform offers a wide array of services, including the trading of over 350 cryptocurrencies in Spot, Margin, and Futures markets. Users can also buy and sell crypto via Binance P2P, earn interest through Binance Earn, and engage in NFT trading on the Binance NFT marketplace. Binance provides low transaction fees and diverse payment options, making it a preferred choice for cryptocurrency enthusiasts worldwide.

📋 Description

• Observability & Automation – Set up dashboards/alerts; script repetitive ticket steps. • RCA & Support Insights – Participate in RCAs; log user pain points weekly; propose product fixes. • Agent & Skill Prototyping – Build a lightweight agent (e.g., telegram bot) with at least one reusable skill (log fetch, health check, etc.). • ITSM / Tools (optional) – Optimize a small workflow in incident management tooling.

🎯 Requirements

• CS/Data/AI or related major; Linux + scripting (Shell/Python); basic SQL. • Good documentation – write actionable runbooks. • Empathy & product thinking – improve user experience from support data. • Basic understanding of agents and skills. • K8s, CI/CD, Terraform. • MLOps project experience. • Built a simple LLM agent or defined skills (LangChain, function calling). • TSM tool experience.

🏖️ Benefits

• Competitive salary and company benefits • Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)