Field Service Technician

🕒 May 21

🏄 California – Remote

🏄 California – Remote

💵 $73.1k - $120.2k / year

⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

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Bio-Techne

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🧬 Biotechnology

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Biotechnology • Healthcare Insurance • Pharmaceuticals

Bio-Techne is a global developer, manufacturer, and supplier of high-quality reagents, analytical instruments, and precision diagnostics. The company specializes in providing cutting-edge tools and services for research areas including cancer, epigenetics, and cell & gene therapy. With a focus on innovation and quality, Bio-Techne supports scientific and clinical advancements through its diverse portfolio of products, including antibodies, ELISA kits, and automated instruments.

📋 Description

• Perform installations, qualifications and preventive maintenance on complex electro-mechanical scientific instruments in a laboratory environment. • Maintain effective communication with customers to ensure efficient service. • Prepare samples for instrument testing and complete service protocols that meet cGMP documentation requirements. • Manage and schedule customer appointments with direct supervision. • Submit service reports to clients and accurately enter data into CRM software. • Manage personal inventory for field support and cost management. • Collaborate with Sales, Field Applications and Technical Support Teams to support pre and post sales inquiries.

🎯 Requirements

• Associate degree in an engineering or science field and 1 year of field service experience in a life science, biotech or medical industry OR completion of military electrical technical training and 1 year of field service experience in a life science, biotech or medical industry OR minimum of 3 years of field service experience in a life science, biotech or medical industry • Strong computer skills including Windows, Microsoft Office and Outlook. • Salesforce experience is a plus. • Laboratory experience is preferred. • Basic laboratory skills, including experience in BSL2 and BSL3 labs • Valid driver’s license and good driving record is required • Ability to lift and carry tools, parts and instruments weighing up to 50 lbs.

🏖️ Benefits

• medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield • 401k plans • employee stock purchase plan (ESPP) • Health Saving Account (HSA) • Flexible Spending Account (FSA) • Dependent Care FSA • mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs • volunteer paid time off • paid holidays • paid time off • paid parental leave