VIP Manager - Turkish Language

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May 28

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Birdie HR

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HR Tech • B2B • Compliance

Birdie HR is a dedicated Employer of Record that streamlines the back office operations for recreation businesses. By handling payroll administration, benefits administration, insurance coverage, compliance, and HR technology support, Birdie HR alleviates the administrative burden, allowing businesses to focus on growth. With quick onboarding and comprehensive support services, Birdie HR ensures teams are paid and protected while adhering to all legal requirements.

2 - 10 employees

Founded 2022

👥 HR Tech

🤝 B2B

📋 Compliance

📋 Description

•This dynamic VIP Manager role offers you the opportunity to represent our brand at the highest level, manage one-on-one relationships with our VIP player portfolio, and develop data-driven strategies using your analytical thinking skills; •This role involves not only individual customer management but also contributes to growth activities focused on targets (KPIs); •You will be part of a results-driven and highly motivated team where you can take initiative and make an impact; •Build long-term relationships with VIP members, increasing brand loyalty and user satisfaction; •Proactively communicate with members, anticipate their needs, and offer proactive solutions; •Develop and implement strategies to enhance the brand value; •Analyze user behavior to generate insights and prepare action plans accordingly; •Manage your time efficiently based on your member portfolio and adapt to flexible working hours; •Be familiar with team collaboration and manage processes together with other teams.

🎯 Requirements

•Strong communication and persuasion skills; preferably experience in sales, marketing, or similar fields; •Self-discipline to adapt to remote and flexible working conditions; •Proactive and result-oriented work habits; •Proficiency in data analysis tools, especially Power BI; able to derive insights from data and develop strategies; •Ability to maintain high confidentiality and professionalism regarding player data, brand strategies, and company information, adhering to information security principles (a confidentiality agreement will be signed); •Minimum A2 level of English; •At least 1 year of experience in your current department.

🏖️ Benefits

•A positive workplace atmosphere that creates a culture of collaboration and support, making it a place you'll love working in; •Competitive compensation and regular career development reviews; •A flexible working hours and remote working options, you'll enjoy the freedom that the company provides; •A generous vacation and sick leave policy, allowing you to take time off and enjoy a work-life balance; •Financial assistance for professional development, helping you stay ahead of the curve and love your career path; •Educational Allowances that give you the opportunity to expand your knowledge and experience; •You'll have a monthly allowance for personal activities, giving you the opportunity to pursue your interests and hobbies outside of work; •A comprehensive health insurance plan depending on your current location; •Performance-based bonus system: Additional earning opportunities rewarding your achievements based on targets; •Referral program with financial rewards for bringing top talent to the company; •Engaging in team-building activities and corporate parties.