Bitwarden
51 - 200 employees
Founded 2016
🔒 Cybersecurity
☁️ SaaS
🏢 Enterprise
Cybersecurity • SaaS • Enterprise
Bitwarden is a trusted password manager that provides secure digital solutions for individuals, families, and businesses. It offers tools for securely storing, managing, and sharing sensitive online data such as passwords, passkeys, and credit cards, utilizing zero knowledge, end-to-end encryption technology. Bitwarden's services include enterprise-level security features such as secrets management for development, DevOps, and IT teams, with additional functionalities for passwordless authentication. The platform supports cross-platform access, is open source, and adheres to strict compliance standards including GDPR, SOC 2, and HIPAA.
Digital Customer Success Manager
Job not on LinkedIn
🕒 Yesterday
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Bitwarden
51 - 200 employees
Founded 2016
🔒 Cybersecurity
☁️ SaaS
🏢 Enterprise
Cybersecurity • SaaS • Enterprise
Bitwarden is a trusted password manager that provides secure digital solutions for individuals, families, and businesses. It offers tools for securely storing, managing, and sharing sensitive online data such as passwords, passkeys, and credit cards, utilizing zero knowledge, end-to-end encryption technology. Bitwarden's services include enterprise-level security features such as secrets management for development, DevOps, and IT teams, with additional functionalities for passwordless authentication. The platform supports cross-platform access, is open source, and adheres to strict compliance standards including GDPR, SOC 2, and HIPAA.
📋 Description
• Operate a pooled Digital Customer Success model • Review health-score-based customer queue • Engage with priority customers through various channels • Support key adoption milestones • Run targeted recovery plays for at-risk customers • Collaborate with Sales and Engineering teams
🎯 Requirements
• Passion for user success • Ability to build authentic connections • Strong analytical skills • Empathy for understanding customer needs • Experience with Customer Success platforms or CRM tools • Familiarity with identity and access concepts
🏖️ Benefits
• Health insurance • 401(k) matching • Paid time off • Flexible work arrangements • Professional development opportunities
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