IT Security Administrator

🔥 13 hours ago

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Logo of Bitwarden

Bitwarden

51 - 200 employees

Founded 2016

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

Cybersecurity • SaaS • Enterprise

Bitwarden is a trusted password manager that provides secure digital solutions for individuals, families, and businesses. It offers tools for securely storing, managing, and sharing sensitive online data such as passwords, passkeys, and credit cards, utilizing zero knowledge, end-to-end encryption technology. Bitwarden's services include enterprise-level security features such as secrets management for development, DevOps, and IT teams, with additional functionalities for passwordless authentication. The platform supports cross-platform access, is open source, and adheres to strict compliance standards including GDPR, SOC 2, and HIPAA.

📋 Description

• Assist with Security and IT related Technical Service Desk tickets • First touch point for user support (investigation/resolution, referral to TSD/Senior team member, etc) • Assist with access control changes, onboarding automation SCIM, and user provisioning / deprovisioning. • Strong hands-on expertise with configuring and administering/ maintaining Atlassian cloud products (JIRA, Service Management, Confluence, etc). • Security and IT administrative tasks related to auditing, access management, and licensing users across various departments. • Responds to, and where appropriate, resolves or escalates security incidents and investigations. • Assist Security and IT and other divisions with ensuring the secure and ethical implementation and operation of AI systems and data within the organization. • Investigates, monitors and reviews SOC and SIEM alerts and network traffic for unusual or suspicious activity or security events, and investigates these as a first level responder. • Provides escalations to tier 2 and tier3 SOC team as needed to assist with investigation of security events. • Assist with developing and maintaining documentation for security systems, services and procedures to support Bitwarden’s security, compliance needs and certification requirements such as ISO 27001, SOC2, HIPAA, and GDPR. • Administer and maintain endpoint protection and overall security and data protection utilizing various technologies such as Endpoint Detection and Response (EDR), Mobile Device Management (MDM), Secure Access Service Edge (SASE), Data Loss Prevention (DLP), DarkOps and Brand protection service, and other security solutions. • Establish and document standardized processes for managing security and IT services and establish secure/hardened system configuration baselines. • Assist with patching and updating and overall vulnerability management to keep all systems and endpoint devices secure and operational with minimal downtime.

🎯 Requirements

• Ability to provide security and IT related coverage ahead of the US East Coast time zone • A Security and IT generalist that has prior experience working in environments with diverse technologies • Experience managing equipment and software across a distributed, remote, and decentralized global workforce • Ability to maintain discretion, handle sensitive information and maintain security best-practices • Interested in solving security and IT challenges through technical awareness, assurance, and partnership • Security technocrat at heart, staying current with trends and new technologies • Familiarity with security standards and regulations relevant to AI and data privacy • Collaborative and adaptable mindset • Openness and authenticity combined with excellent communication skills • Excellent problem-solving skills

🏖️ Benefits

• Learn and grow • Become an expert • Work remotely with motivated and supportive team members • Dedicated to building a diverse and talented team

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