
51 - 200 employees
💼 Consulting
📣 Marketing
🏥 Healthcare
Consulting • Marketing • Healthcare
Bit by Bit Computer Consulting is a full-service IT company providing superior managed services and support for over 35 years. Specializing in a wide range of technology products and services, Bit by Bit offers tailored business solutions for organizations of all sizes. Their expertise includes cloud solutions, document management, application development, digital marketing, and cybersecurity. The company prides itself on understanding its clients' unique business needs and delivering reliable performance with measurable ROI. With a team of experienced professionals, Bit by Bit focuses on fostering long-term relationships and ensuring customer success through innovative technology implementation.
🔥 0 minutes ago
🌐 Indonesia, Philippines – Remote
💵 $1k - $1.5k / month
⏰ Full Time
🟢 Junior
🟡 Mid-level
🤓 Technical Project Manager
🚫👨🎓 No degree required
👻 Ghost score 0%
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51 - 200 employees
💼 Consulting
📣 Marketing
🏥 Healthcare
Consulting • Marketing • Healthcare
Bit by Bit Computer Consulting is a full-service IT company providing superior managed services and support for over 35 years. Specializing in a wide range of technology products and services, Bit by Bit offers tailored business solutions for organizations of all sizes. Their expertise includes cloud solutions, document management, application development, digital marketing, and cybersecurity. The company prides itself on understanding its clients' unique business needs and delivering reliable performance with measurable ROI. With a team of experienced professionals, Bit by Bit focuses on fostering long-term relationships and ensuring customer success through innovative technology implementation.
• Support project initiation, scope clarification, and Statement of Work documentation for multiple client projects. • Coordinate resources across engineering, service desk, NOC/SOC, vendors, and internal teams. • Track milestones, deliverables, dependencies, risks, action items, and decisions using project management tools. • Maintain project ownership and next actions and proactively follow up with responsible parties. • Identify stalled work, missed commitments, resource conflicts, and emerging risks and escalate them. • Assist with project budgeting, forecasting, scheduling, and financial tracking. • Coordinate engineering time with resource/dispatch teams and help resolve scheduling conflicts. • Prepare project meeting agendas, document decisions, capture action items, and follow up on commitments. • Ensure project work is logged, scheduled, and tracked through project management, PSA, ticketing, and operational systems. • Maintain awareness of client SLAs and operational commitments. • Follow project governance, change management, documentation, security, and data-handling standards. • Coordinate device provisioning, deployments, migrations, upgrades, and other implementation activities. • Support handoffs from project teams to service desk/operations, including documentation, asset updates, open issues, and knowledge transfer. • Act as a communication bridge between clients, project managers, engineers, vendors, and internal service teams. • Provide project updates covering progress, milestones, risks, decisions, and timeline changes. • Communicate with U.S.-based clients through email, Microsoft Teams, and project meetings. • Translate project status and technical information into client-friendly language. • Follow up on client decisions, approvals, questions, and commitments. • Help manage expectations across client leadership and technical teams. • Prepare and maintain project documentation, runbooks, SOPs, schedules, meeting notes, and status reports. • Support user acceptance testing, final validation, and readiness activities. • Complete project closeout activities, including documentation updates, ticket closure, asset updates, outstanding-item tracking, and lessons learned. • Help ensure deliverables and documentation meet project and internal quality standards.
• 2–4+ years of experience in project coordination, project administration, or project management, ideally in technology or professional services. • Ability to coordinate multiple projects or workstreams simultaneously while maintaining attention to detail. • Strong written and spoken English, including professional communication with U.S.-based clients and colleagues. • Strong organizational, follow-up, prioritization, and time-management skills. • Comfort working with technical professionals and learning IT project terminology and workflows. • Experience using a project management, ticketing, PSA, workflow, or task-tracking platform. • Ability to identify risks, dependencies, and stalled work and take appropriate action. • Ability to work independently in a distributed team while remaining responsive, collaborative, and accountable. • Ability and willingness to work a full-time schedule aligned with U.S. Eastern Time. • Previous experience within an MSP, IT services company, or client-facing technology environment preferred. • Experience with project management platforms and software preferred. • Familiarity with PSA/RMM or service management tools such as ConnectWise, Autotask, N-able, Kaseya, NinjaOne, or similar platforms preferred. • Understanding of MSP workflows, SLAs, ticketing, asset management, change management, and service handoffs preferred. • Exposure to Microsoft 365, Azure, networking, cloud, infrastructure, device deployment, or migration projects preferred. • CAPM, PMP, or other formal project management training/certification preferred. • Ownership and follow-through. • Client orientation. • Judgment. • Attention to detail. • Adaptability. • Teamwork.
• Two weeks paid vacation • Medical benefits • Dental benefits • Paid vacation • Retirement plan • Fully remote work arrangement • Full-time overnight shift aligned with Eastern Time (USA) • Occasional after-hours or on-call responsibilities may be required
Apply Now🕒 March 31
Technical Project Manager overseeing web development projects for fintech agency. Act as liaison between clients and teams while managing project lifecycle and stakeholder expectations.