Bizbox Publishing
Media • Fashion • Beauty
Bizbox Publishing is an innovative creative media services company that partners with top brands in the wedding, fashion, beauty, media, and entertainment industries worldwide. The company offers publishing and creative services, producing content and media partnerships for lifestyle and entertainment brands, and operates offices in Delhi and Pune while recruiting creative professionals.
Customer Service Coordinator
Job not on LinkedIn
June 17
Bizbox Publishing
Media • Fashion • Beauty
Bizbox Publishing is an innovative creative media services company that partners with top brands in the wedding, fashion, beauty, media, and entertainment industries worldwide. The company offers publishing and creative services, producing content and media partnerships for lifestyle and entertainment brands, and operates offices in Delhi and Pune while recruiting creative professionals.
📋 Description
• Serve as the point of contact for customer questions and basic issues. • Collaborate with various teams to provide answers, updates, and resolve problems. • Handle ongoing and newly assigned client and talent case/tasks with professionalism and empathy. • Analyze and assess the severity of incoming customer and talent complaints. • Sequence and prioritize all assigned individual tasks/cases. • Maintain a high level of productivity to ensure individual targets are met.
🎯 Requirements
• Professional experience in supervising a client servicing team. • Professional-level written and verbal communication skills in English. • Passion for client servicing and a growth mindset. • Positive problem-solving skills.
🏖️ Benefits
• A competitive and progressive Leave Policy. • Unlimited Coffee, Tea, and snacks!
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