Backend Engineer – AI Workflow Automation

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BJAK

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

🏪 Marketplace

eCommerce • Insurance • Marketplace

BJAK is a leading online platform in Southeast Asia that offers comprehensive automobile insurance comparison services. The company enables Malaysian users to compare and purchase auto insurance from multiple insurers efficiently, providing considerable savings and convenience. BJAK is renowned for its user-friendly digital platform that allows quick insurance and road tax renewals, offering discounts up to 11%. With a strong emphasis on customer service, BJAK also provides 24/7 roadside assistance, accident support, and replacement vehicles. It is a pioneer in the insurance comparison sector in the region and has facilitated significant savings for millions of car owners.

📋 Description

• Build backend services that power AI-driven workflow automation across insurance journeys. • Design and implement logic for quote generation, policy issuance, endorsements, renewals and claims workflows. • Connect customer data, insurer systems, internal task queues and workflow state tracking. • Improve APIs, background jobs, queues, retries, idempotency and failure recovery mechanisms. • Design systems for workflow visibility, status tracking and operational traceability. • Debug production issues and perform deep root cause analysis to prevent recurrence. • Work closely with product, operations, QA, frontend and DevOps teams to deliver end-to-end systems. • Write clean, maintainable backend code that supports long-term scalability and reliability. • Continuously improve system performance, resilience and operational efficiency.

🎯 Requirements

• Experience building backend systems in production environments. • Strong understanding of APIs, databases, distributed systems and backend architecture. • Ability to design and implement workflow or state-based business logic. • Strong debugging skills, especially for complex data or multi-step system issues. • Experience working with queues, background jobs or asynchronous processing systems. • Comfortable working with real-world operational processes and business constraints. • Strong judgment on system reliability, edge cases and maintainability. • Hands-on ownership mindset from problem discovery to production resolution. • Practical, humble and open to feedback and collaboration.

🏖️ Benefits

• Build Core Automation Systems – Power end-to-end insurance workflow automation at scale. • High-Impact Engineering – Solve real-world process and system problems with direct business impact. • Global Engineering Team – Work with experienced engineers across multiple countries. • Fully Remote – Work remotely from China while collaborating with our Malaysia-based teams. • International Exposure – Build systems used across Southeast Asia markets. • Learning & Development Budget – Support continuous technical growth and development. • High Ownership Environment – Strong autonomy over backend systems and architecture. • Modern Engineering Culture – Focus on reliability, scalability and operational excellence. • Competitive Compensation – Attractive salary package based on experience and impact.