Backend Software Engineer – AI Operations Systems

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BJAK

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

🏪 Marketplace

eCommerce • Insurance • Marketplace

BJAK is a leading online platform in Southeast Asia that offers comprehensive automobile insurance comparison services. The company enables Malaysian users to compare and purchase auto insurance from multiple insurers efficiently, providing considerable savings and convenience. BJAK is renowned for its user-friendly digital platform that allows quick insurance and road tax renewals, offering discounts up to 11%. With a strong emphasis on customer service, BJAK also provides 24/7 roadside assistance, accident support, and replacement vehicles. It is a pioneer in the insurance comparison sector in the region and has facilitated significant savings for millions of car owners.

📋 Description

• Build backend services that power AI-driven operations and workflow automation systems. • Design and implement logic for insurance processes including quotes, policy issuance, renewals, endorsements and claims. • Connect customer data, insurer systems, internal operations and AI-driven workflow engines into unified backend systems. • Design scalable APIs, data models and backend architectures for complex operational workflows. • Improve asynchronous processing, queues, retries, background jobs and workflow orchestration. • Ensure correctness, consistency and reliability of operational and transactional data across systems. • Debug production issues and perform deep root cause analysis across multi-step workflows and system dependencies. • Work closely with product, operations, QA, frontend and DevOps teams to deliver end-to-end solutions. • Build systems that provide visibility into operational workflows, status tracking and execution history. • Continuously improve system performance, scalability, reliability and maintainability.

🎯 Requirements

• Strong experience building backend systems in production environments. • Solid understanding of APIs, databases, backend architecture and distributed systems. • Ability to design and implement complex workflow or state-driven systems. • Experience working with operational, transactional or data-sensitive systems. • Strong debugging skills for multi-step, cross-service or data-heavy issues. • Experience with asynchronous processing, queues or event-driven architectures. • Strong focus on correctness, edge cases and system reliability. • Hands-on ownership mindset from design through production support. • Comfortable working with real-world business operations and constraints. • Practical, structured and open to feedback.

🏖️ Benefits

• Build AI Operations Systems – Own backend systems powering intelligent insurance automation. • High-Impact Engineering – Solve real-world operational and workflow complexity at scale. • Global Engineering Team – Work with experienced engineers across multiple countries. • Fully Remote – Work remotely from China while collaborating with our Malaysia-based teams. • International Exposure – Build systems used across Southeast Asia markets. • Learning & Development Budget – Support continuous technical growth and development. • High Ownership Environment – Strong autonomy over backend architecture and system design. • Modern Engineering Culture – Focus on reliability, scalability and engineering excellence. • Competitive Compensation – Attractive salary package based on experience and impact.