Engineering Lead – Automation Platform

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BJAK

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

🏪 Marketplace

eCommerce • Insurance • Marketplace

BJAK is a leading online platform in Southeast Asia that offers comprehensive automobile insurance comparison services. The company enables Malaysian users to compare and purchase auto insurance from multiple insurers efficiently, providing considerable savings and convenience. BJAK is renowned for its user-friendly digital platform that allows quick insurance and road tax renewals, offering discounts up to 11%. With a strong emphasis on customer service, BJAK also provides 24/7 roadside assistance, accident support, and replacement vehicles. It is a pioneer in the insurance comparison sector in the region and has facilitated significant savings for millions of car owners.

📋 Description

• Lead engineering efforts to build and scale BJAK’s core automation platform, transforming manual insurance operations into reliable, observable and fully automated workflows powered by backend systems and AI. • Lead design and delivery of core automation platform systems end-to-end. • Translate complex operational insurance processes into scalable system architecture and engineering execution. • Design backend workflows for multi-step processes including quotes, policy issuance, endorsements, claims and document handling. • Define and implement workflow orchestration logic, state management and automation rules. • Own key platform components such as workflow engines, integration layers and shared backend services. • Review architecture and code quality to ensure scalability, correctness and production reliability. • Mentor engineers and raise overall engineering standards across system design and execution. • Work closely with product, operations, QA and DevOps to deliver complete automation capabilities. • Improve system stability through monitoring, incident response, debugging and root cause analysis. • Ensure safe and reliable production releases with strong operational discipline.

🎯 Requirements

• Strong software engineering experience building production-grade backend or distributed systems. • Proven experience leading technical delivery of complex systems or platforms. • Ability to design scalable system architecture across workflows, services and domains. • Strong understanding of backend systems, APIs and distributed system principles. • Hands-on engineering mindset with willingness to contribute to code and implementation. • Strong judgment on architecture trade-offs, system complexity and delivery risks. • Experience working with cross-functional teams including product and operations. • Strong communication skills and ability to align technical and business stakeholders. • Calm under pressure when handling production incidents or delivery constraints. • High ownership mindset with strong follow-through from design to production. • Bonus Points: Experience building workflow automation systems, orchestration engines or platform infrastructure. • Experience with event-driven architectures, state machines or distributed systems design. • Experience with AI/ML-enabled automation or decisioning systems. • Knowledge of Node.js, Python, Java or similar backend technologies. • Experience with cloud infrastructure, CI/CD pipelines and production monitoring systems. • Familiarity with observability tools (logging, metrics, tracing, alerting). • Experience scaling systems in high-growth or high-transaction environments. • Contributions to platform architecture or system-wide technical initiatives.

🏖️ Benefits

• Build Core Automation Platform – Own systems that power end-to-end insurance operations. • High-Impact Engineering – Solve complex workflow automation and system design challenges at scale. • Global Engineering Team – Work with experienced engineers across multiple countries. • Fully Remote – Work remotely from China while collaborating with our Malaysia-based teams. • International Exposure – Build systems used across Southeast Asia markets. • Learning & Development Budget – Support continuous technical and leadership growth. • High Ownership Environment – Strong autonomy over architecture and system direction. • Modern Engineering Culture – Focus on reliability, scalability and engineering excellence. • Competitive Compensation – Attractive salary package based on experience and leadership impact.