Lead Software Engineer – AI Workflow Automation

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BJAK

51 - 200 employees

🛍️ eCommerce

🏪 Marketplace

eCommerce • Insurance • Marketplace

BJAK is a leading online platform in Southeast Asia that offers comprehensive automobile insurance comparison services. The company enables Malaysian users to compare and purchase auto insurance from multiple insurers efficiently, providing considerable savings and convenience. BJAK is renowned for its user-friendly digital platform that allows quick insurance and road tax renewals, offering discounts up to 11%. With a strong emphasis on customer service, BJAK also provides 24/7 roadside assistance, accident support, and replacement vehicles. It is a pioneer in the insurance comparison sector in the region and has facilitated significant savings for millions of car owners.

📋 Description

• Lead delivery of AI-driven workflow automation systems from design to production. • Translate complex operational and business processes into clear system architecture and engineering execution plans. • Design backend workflows for multi-step insurance processes including approvals, claims, policy issuance and document handling. • Define and implement system logic for state transitions, workflow orchestration and automation rules. • Review architecture, code quality and implementation to ensure scalability, reliability and correctness. • Mentor engineers and raise engineering standards across system design, coding quality and delivery discipline. • Work closely with product, operations, QA and DevOps to deliver complete end-to-end systems. • Improve system reliability through monitoring, debugging, incident response and root cause analysis. • Ensure smooth production releases with strong focus on operational stability and risk control.

🎯 Requirements

• Strong software engineering experience building production-grade backend or distributed systems. • Proven experience leading technical delivery of complex systems or platforms. • Ability to break down operational workflows into scalable system designs and architectures. • Strong understanding of backend systems, APIs, and event-driven or workflow-based architectures. • Hands-on engineering capability with willingness to contribute to code and system implementation. • Strong judgment on technical trade-offs, system complexity and delivery risks. • Experience working closely with product and operations teams in cross-functional environments. • Strong communication skills and ability to align technical decisions with business needs. • Calm under pressure when handling production incidents or tight delivery timelines. • High ownership mindset with strong execution and follow-through.

🏖️ Benefits

• Build Core Automation Systems – Own AI-driven workflow infrastructure powering insurance operations. • High-Impact Engineering – Solve complex real-world system and automation problems at scale. • Global Engineering Team – Work with experienced engineers across multiple countries. • Fully Remote – Work remotely from China while collaborating with our Malaysia-based teams. • International Exposure – Build systems used across Southeast Asia markets. • Learning & Development Budget – Support continuous technical growth and development. • High Ownership Environment – Strong autonomy over architecture and system decisions. • Modern Engineering Culture – Focus on quality, reliability and operational excellence. • Competitive Compensation – Attractive salary package based on experience and leadership impact.

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