Software QA Engineer – Policy & Claims Automation

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BJAK

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

🏪 Marketplace

eCommerce • Insurance • Marketplace

BJAK is a leading online platform in Southeast Asia that offers comprehensive automobile insurance comparison services. The company enables Malaysian users to compare and purchase auto insurance from multiple insurers efficiently, providing considerable savings and convenience. BJAK is renowned for its user-friendly digital platform that allows quick insurance and road tax renewals, offering discounts up to 11%. With a strong emphasis on customer service, BJAK also provides 24/7 roadside assistance, accident support, and replacement vehicles. It is a pioneer in the insurance comparison sector in the region and has facilitated significant savings for millions of car owners.

📋 Description

• Design and execute test strategies for policy issuance and claims automation systems. • Build and maintain test coverage across web, API and backend workflow systems. • Validate end-to-end insurance processes including policy creation, updates, claims submission, assessment and resolution. • Identify edge cases, workflow gaps and failure scenarios in complex insurance processes. • Improve regression testing coverage to reduce recurring defects in policy and claims systems. • Work closely with engineers and product teams to validate features before release. • Track, document and report bugs with clear reproduction steps and business impact analysis. • Support manual testing for complex workflows where automation is not yet sufficient. • Improve QA processes, test standards and overall system quality practices. • Continuously improve reliability of policy and claims workflows through structured testing.

🎯 Requirements

• Experience in QA engineering, software testing or test automation roles. • Strong understanding of web, API and workflow testing methodologies. • Experience testing transactional or state-based systems such as policy or claims flows. • Strong attention to detail and ability to identify edge cases in complex business logic. • Ability to clearly document bugs, risks and system behavior issues. • Experience working closely with engineers, product and operations teams. • Strong ownership mindset for product quality and system correctness. • Practical, structured and disciplined approach to testing. • Comfortable working in fast-moving product and engineering environments. • Low ego and strong follow-through on quality issues.

🏖️ Benefits

• Own Policy & Claims Quality for AI Systems – Ensure correctness of mission-critical insurance workflows. • High-Impact Engineering – Directly improve customer experience and operational reliability. • Global Engineering Team – Work with experienced engineers across multiple countries. • Fully Remote – Work remotely from China while collaborating with our Malaysia-based teams. • International Exposure – Build systems used across Southeast Asia markets. • Learning & Development Budget – Support continuous QA and technical growth. • High Ownership Environment – Strong autonomy over quality strategy and test systems. • Modern Engineering Culture – Focus on reliability, automation and engineering excellence. • Competitive Compensation – Attractive salary package based on experience and impact.