Technical Lead – AI Automation Systems

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BJAK

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

🏪 Marketplace

eCommerce • Insurance • Marketplace

BJAK is a leading online platform in Southeast Asia that offers comprehensive automobile insurance comparison services. The company enables Malaysian users to compare and purchase auto insurance from multiple insurers efficiently, providing considerable savings and convenience. BJAK is renowned for its user-friendly digital platform that allows quick insurance and road tax renewals, offering discounts up to 11%. With a strong emphasis on customer service, BJAK also provides 24/7 roadside assistance, accident support, and replacement vehicles. It is a pioneer in the insurance comparison sector in the region and has facilitated significant savings for millions of car owners.

📋 Description

• Lead delivery of AI-driven workflow automation and backend system initiatives end-to-end. • Translate complex operational and business problems into clear system designs and engineering execution plans. • Design backend architectures and workflow systems for multi-step insurance processes. • Define and implement system logic for approvals, state transitions, document flows and policy lifecycle automation. • Review architecture, code and implementation quality to ensure correctness, scalability and reliability. • Mentor engineers and raise overall engineering standards, system thinking and delivery quality. • Work closely with product, operations, QA and DevOps to deliver complete, production-ready systems. • Improve system stability through monitoring, debugging, root cause analysis and production issue resolution. • Ensure high-quality releases with strong operational awareness and minimal production risk.

🎯 Requirements

• Strong software engineering experience building production systems at scale. • Proven experience leading technical delivery of backend or full-stack systems. • Ability to break down complex operational workflows into system design and implementation plans. • Strong understanding of backend architecture, APIs, and distributed or workflow-based systems. • Hands-on engineering mindset with ability to still contribute to code and technical implementation. • Strong judgment on system design trade-offs, complexity and delivery risk. • Experience working with cross-functional teams including product and operations. • Strong communication skills and ability to align technical and non-technical stakeholders. • Calm under pressure when handling production incidents or tight delivery timelines. • High ownership mindset with strong follow-through from design to production. • Bonus Points: Experience building workflow automation systems, SaaS platforms or enterprise backend systems. • Experience with event-driven architectures or state machine-based systems. • Experience with AI/ML-enabled workflow or decision automation systems. • Knowledge of Node.js, Python, Java or similar backend technologies. • Experience with cloud infrastructure, CI/CD pipelines and production monitoring systems. • Familiarity with observability tools (logging, metrics, tracing). • Experience scaling systems in fast-growing or high-transaction environments. • Contributions to system architecture decisions in previous roles.

🏖️ Benefits

• Build Core Automation Systems – Own AI-driven workflow infrastructure powering insurance operations. • High-Impact Engineering – Solve complex real-world system and workflow problems at scale. • Global Engineering Team – Work with experienced engineers across multiple countries. • Fully Remote – Work remotely from China while collaborating with our Malaysia-based teams. • International Exposure – Build systems used across Southeast Asia markets. • Learning & Development Budget – Support for continuous technical growth and development. • High Ownership Environment – Significant autonomy over architecture and delivery decisions. • Modern Engineering Culture – Focus on quality, iteration and operational excellence. • Competitive Compensation – Attractive salary package based on experience and leadership impact.