Technical Product Manager

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BJAK

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

🛡️ Insurance

🏪 Marketplace

eCommerce • Insurance • Marketplace

BJAK is a leading online platform in Southeast Asia that offers comprehensive automobile insurance comparison services. The company enables Malaysian users to compare and purchase auto insurance from multiple insurers efficiently, providing considerable savings and convenience. BJAK is renowned for its user-friendly digital platform that allows quick insurance and road tax renewals, offering discounts up to 11%. With a strong emphasis on customer service, BJAK also provides 24/7 roadside assistance, accident support, and replacement vehicles. It is a pioneer in the insurance comparison sector in the region and has facilitated significant savings for millions of car owners.

📋 Description

• Own a vertical end-to-end — outcomes and metrics, a backlog prioritised by value / risk / dependency / strategic priority, acceptance criteria crisp enough to build and test against. • Shape the technical design with engineering — system boundaries, money-movement correctness (idempotency, ledgering, reconciliation), third-party-rail reliance and rail-down behaviour, failure/retry/refund paths, security, latency, scalability, recovery. • Make hard trade-offs across correctness, speed, cost, reliability and UX — and defend them to an engineering, compliance or ops lead who pushes back. • Treat regulated constraints as first-class product inputs — licensing scope, CDD/KYC and limits, sanctions/PEP screening, transaction monitoring, data residency and privacy. Know which are hard launch gates and which are forward-readiness. • Apply AI where it earns its place — define what it's allowed to decide, where a human stays in the loop, how it's evaluated, and what it does when unsure. Every AI-surfaced number traces back to a real record. • Ship against external gates — build feature-complete behind flags; go live per rail as each partner and regulatory gate clears. • Work across Engineering, Design, Compliance, Operations, Treasury and Finance/Reconciliation.

🎯 Requirements

• Significant experience owning a complex technical product end-to-end • Strong judgement and decisiveness under ambiguity • Ability to balance ambition against technical, regulatory and operational reality • Can hold their own with senior engineers • Solid system design (boundaries, datastores, queues/workflows, APIs, failure modes, consistency under concurrency) • Comfort reading, reviewing and challenging design docs • Can sketch an architecture and a sequence • Experience in a regulated / high-consequence domain (payments, banking, remittance, insurance, …) • Hands-on with LLM-based products • Can frame a feature as eval-able (offline, online, human feedback) • Realistic on hallucination/drift/data gaps, including data-blocked vs model-blocked and when a model must not be in the loop at all. • Nice to have — engineer or highly-technical-PM background · zero-to-one · shipped AI-heavy consumer products · defined eval metrics for ML/LLM systems · AI UX + failure-handling intuition · SEA market experience.

🏖️ Benefits

• Strong English communication is required.