BJAK
51 - 200 employees
🛍️ eCommerce
🏪 Marketplace
eCommerce • Insurance • Marketplace
BJAK is a leading online platform in Southeast Asia that offers comprehensive automobile insurance comparison services. The company enables Malaysian users to compare and purchase auto insurance from multiple insurers efficiently, providing considerable savings and convenience. BJAK is renowned for its user-friendly digital platform that allows quick insurance and road tax renewals, offering discounts up to 11%. With a strong emphasis on customer service, BJAK also provides 24/7 roadside assistance, accident support, and replacement vehicles. It is a pioneer in the insurance comparison sector in the region and has facilitated significant savings for millions of car owners.
Test Automation Engineer – Customer Process Automation
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BJAK
51 - 200 employees
🛍️ eCommerce
🏪 Marketplace
eCommerce • Insurance • Marketplace
BJAK is a leading online platform in Southeast Asia that offers comprehensive automobile insurance comparison services. The company enables Malaysian users to compare and purchase auto insurance from multiple insurers efficiently, providing considerable savings and convenience. BJAK is renowned for its user-friendly digital platform that allows quick insurance and road tax renewals, offering discounts up to 11%. With a strong emphasis on customer service, BJAK also provides 24/7 roadside assistance, accident support, and replacement vehicles. It is a pioneer in the insurance comparison sector in the region and has facilitated significant savings for millions of car owners.
📋 Description
• Build and maintain automated test suites for customer-facing web, API and workflow systems. • Design end-to-end test coverage for insurance customer journeys including quotes, policy issuance, renewals, endorsements and claims. • Automate validation of multi-step customer processes and workflow transitions. • Improve regression testing coverage to prevent customer-impacting issues. • Work closely with engineers and product teams to validate workflows before release. • Identify edge cases, failure scenarios and gaps in customer process flows. • Track and document bugs with clear reproduction steps and customer impact analysis. • Support manual testing for complex or evolving workflows where automation is not yet complete. • Improve QA practices, automation frameworks and test strategy across teams. • Continuously enhance confidence in customer journey stability and correctness.
🎯 Requirements
• Experience in QA automation, test engineering or software testing roles. • Strong ability to build automated tests for real-world customer-facing systems. • Good understanding of web UI testing, API testing and end-to-end workflow testing. • Experience validating multi-step business processes or transactional systems. • Strong attention to detail and ability to identify edge cases in user journeys. • Clear communication when reporting bugs, risks and customer-impacting issues. • Experience working closely with engineers, product and operations teams. • Strong ownership mindset for product quality and customer experience. • Practical, structured and disciplined approach to testing. • Comfortable working in fast-paced product development environments. • Bonus Points • Experience with Playwright, Cypress, Selenium or similar automation frameworks. • Experience with API testing tools such as Postman, RestAssured or similar. • Experience testing workflow automation systems, fintech or insurance products. • Experience with CI/CD-integrated test pipelines. • Experience improving customer journey reliability in production systems. • Understanding of distributed systems or event-driven workflows. • Experience with performance or load testing tools. • Contributions to test automation frameworks or QA tooling improvements. • Experience working in AI-driven or automation-heavy platforms.
🏖️ Benefits
• Own Customer Journey Quality for AI Systems – Ensure real-world insurance workflows work flawlessly. • High-Impact Engineering – Directly improve customer experience and operational reliability. • Global Engineering Team – Work with experienced engineers across multiple countries. • Fully Remote – Work remotely from China while collaborating with our Malaysia-based teams. • International Exposure – Build systems used across Southeast Asia markets. • Learning & Development Budget – Support continuous QA and technical growth. • High Ownership Environment – Strong autonomy over automation strategy and test coverage. • Modern Engineering Culture – Focus on reliability, automation and engineering excellence. • Competitive Compensation – Attractive salary package based on experience and impact.
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