Learning Systems Analyst

🔥 45 minutes ago

🇨🇷 Costa Rica – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

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Logo of Blackbaud

Blackbaud

1001 - 5000 employees

☁️ SaaS

🤝 Non-profit

🤝 B2B

💰 $6.5M Series A on 2000-02

SaaS • Non-profit • B2B

Blackbaud is a cloud software company that builds intelligent solutions for social impact, focusing on nonprofit organizations. It provides products and services for fundraising, donor management, engagement, and sector-specific cloud solutions to help charities, educational institutions, and other mission-driven organizations move faster and work smarter. Blackbaud also offers training, support, developer resources, a partner marketplace, and industry research through the Blackbaud Institute. The company emphasizes privacy, security, and corporate social responsibility.

📋 Description

• Administer, configure, and maintain enterprise learning platforms, including courses, learning plans, users, enrollments, roles, and permissions • Support one or more learning systems as part of a broader learning technology ecosystem, ensuring consistent governance and user experience across platforms • Maintain data integrity, audit readiness, and compliance through regular reviews, controls, and documentation • Define and communicate platform-level standards, naming conventions, and structural guidance • Enable stakeholders through documentation, onboarding, coaching, and review processes that support scalable self-service • Support accurate, defensible learning data and reporting across learning platforms and connected systems • Leverage built-in automation and AI-enabled features within learning platforms and supporting tools to improve consistency, discoverability, and administrative efficiency

🎯 Requirements

• Hands-on experience administering a learning management system; Docebo experience strongly preferred • Ability to operate independently and apply sound judgment within established standards and governance • Strong attention to detail and comfort working with complex systems and data • Proven ability to document processes and communicate guidance to non-technical audiences • Experience partnering with cross-functional stakeholders in a service-oriented, enablement-focused role • Advanced English proficiency

🏖️ Benefits

• Flexible work arrangements • Professional development

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