Staff IT Systems Engineer – Atlassian

October 11

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $115.8k - $156.3k / year

⏰ Full Time

🔴 Lead

⚙️ Systems Engineer

🦅 H1B Visa Sponsor

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Blackhawk Network

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eCommerce • Fintech • Retail

Blackhawk Network is a leader in global branded payment technology, specializing in prepaid gift cards, incentive programs, and digital payments. The company provides a range of solutions designed to help businesses grow revenue, increase customer loyalty, and motivate their teams through compelling rewards. With offerings including gift card management and alternative payment solutions, Blackhawk Network simplifies transactions and enhances consumer engagement across various industries.

1001 - 5000 employees

🛍️ eCommerce

💳 Fintech

🛒 Retail

📋 Description

• Own the complete Atlassian platform including Jira Software, Confluence, and related products—configuring, securing, and maintaining enterprise-scale deployments while driving BHN toward an automation-first approach to work management • Leverage the Atlassian automation platform to enhance and improve work and platform maintenance • Develop complex JQL queries, custom scripts, and leverage API endpoints to streamline the business and solve problems • Design and maintain automation orchestration for corporate services, particularly employee lifecycle management; serve as an automation subject matter expert, mentoring teammates on automated task development and champion best practices • Co-manage our enterprise identity provider (IDP) solution and SaaS service portfolio, maintaining, securing, and auditing corporate services while ensuring compliance with regulatory requirements • Administer Okta workflows and integrations, leveraging APIs for automated user management and collaborating on access control policies and single sign-on implementations • Provide escalated technical support for complex end-user issues requiring systems-level expertise and travel to satellite offices (5-10% of time) to support distributed infrastructure needs

🎯 Requirements

• 8+ years as a Systems Engineer or 10+ years as a Systems Administrator with extensive Atlassian customization experience • Minimum 4 years administering Atlassian products in large enterprise environments, with deep expertise in Jira Software project customization and automation • 2-4 years of Okta administration experience with proven success creating automation using APIs and Okta Workflows • Advanced proficiency in scripting languages (Python, Groovy, Bash) and API integration using tools like Postman • Demonstrated success designing and implementing automation solutions across multiple platforms

🏖️ Benefits

• 401k with employer match • Medical, dental, vision insurance • 12 paid holidays throughout the year • Sick pay accrual according to state law • Parental leave • Life insurance • Disability insurance • Accident and illness insurance • Health and dependent care flexible spending accounts • Wellness benefits • Flexible time off for all full-time employees