Senior Fraud & Risk Analyst, Fintech

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September 4

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Black Pen Recruitment

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Fintech • Recruitment • Cryptocurrency

Black Pen Recruitment is a leading global recruitment agency specialized in FinTech talent acquisition. Based in Cape Town, the company focuses on sectors such as Cryptocurrency, Digital Banking, and Blockchain technology. With a commitment to find the best candidates across Africa and beyond, Black Pen Recruitment employs advanced headhunting techniques and a customer-centric approach to ensure a successful hiring experience for businesses of all sizes.

2 - 10 employees

Founded 2012

💳 Fintech

🎯 Recruiter

📋 Description

• Lead fraud detection, prevention, and dispute management processes end-to-end for payment products. • Oversee all fraud dispute processes across EFT, Card, and DebiCheck products; manage escalations and resolve disputes/chargebacks in line with scheme rules, legal frameworks, industry standards and regulatory obligations. • Liaise with banks and merchants to ensure swift resolution and fund recovery where possible. • Own transaction monitoring including rule creation, testing, implementation, and continuous optimization; ensure systems are effective, scalable, and compliant. • Identify fraud trends, typologies, and anomalies and translate findings into actionable detection rules. • Conduct in-depth investigations into fraud cases, identify root causes and work with internal and external teams including law enforcement. • Maintain up-to-date fraud intelligence to pre-empt new and emerging risks. • Build and maintain strong working relationships with banks, card schemes, and key merchants; collaborate with internal teams to embed fraud prevention into business processes. • Represent the company in external audits, compliance reviews, and legal proceedings when required. • Support audits and compliance reviews by preparing documentation, data, and process explanations and ensure adherence to South African regulations such as the FIC Act and SARB requirements.

🎯 Requirements

• Minimum 5 years in fraud prevention/management in the payments industry. • ACFE / ICFP certification. • Proficiency in SQL with proven ability to extract, analyze, and interpret transaction data. • Demonstrated experience in fraud transaction monitoring tools and systems. • Strong understanding of fraud typologies, detection methodologies, and dispute resolution processes in South African payments. • Proven ability to manage relationships with banks, merchants, regulators, and internal stakeholders at senior levels. • Knowledge of SA banking regulations, scheme rules, and compliance standards related to fraud. • Data-driven, objective, and skilled in building metrics to measure fraud risk. • Hands-on experience in fraud investigations, from case handling to escalation with law enforcement. • Ability to manage high-pressure situations, negotiate timelines, and influence across functions and external partners. • Ability to operate autonomously with strong attention to detail. • Strong drive to learn and continuously expand knowledge of fraud trends, tools, and regulations. • Willingness to adapt to a fast-paced, evolving environment. • Commitment to putting in the extra mile when needed to protect the business and its customers.

🏖️ Benefits

• Remote work