BlackStone eIT
201 - 500 employees
🤖 Artificial Intelligence
🏢 Enterprise
☁️ SaaS
Artificial Intelligence • Enterprise • SaaS
BlackStone eIT is a global technology company specializing in transformative enterprise solutions and intelligent design. The company offers a wide range of innovative products and services, including augmented reality, blockchain, intelligent chatbots, emotion scanning, optical character recognition, robotics, facial and object recognition, and smart analytics. With a strong focus on digital innovation, BlackStone eIT provides customized solutions such as Arabic NLP engines, digital workplaces, facial attendance tracking, and schedulers. They aim to drive significant impact for forward-thinking brands through their expertise in cutting-edge technologies and exceptional user experiences. BlackStone eIT operates in various sectors, enhancing business efficiency and customer engagement worldwide.
Integration Specialist – Syrian, Jordanian, Indian
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🔥 0 minutes ago
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BlackStone eIT
201 - 500 employees
🤖 Artificial Intelligence
🏢 Enterprise
☁️ SaaS
Artificial Intelligence • Enterprise • SaaS
BlackStone eIT is a global technology company specializing in transformative enterprise solutions and intelligent design. The company offers a wide range of innovative products and services, including augmented reality, blockchain, intelligent chatbots, emotion scanning, optical character recognition, robotics, facial and object recognition, and smart analytics. With a strong focus on digital innovation, BlackStone eIT provides customized solutions such as Arabic NLP engines, digital workplaces, facial attendance tracking, and schedulers. They aim to drive significant impact for forward-thinking brands through their expertise in cutting-edge technologies and exceptional user experiences. BlackStone eIT operates in various sectors, enhancing business efficiency and customer engagement worldwide.
📋 Description
• Monitor integration services, APIs, queues, scheduled interfaces and middleware components. • Investigate failed transactions, authentication errors, timeouts, data-mapping issues and interface performance. • Coordinate incident resolution with application, database, network, security and external integration teams. • Support approved configuration changes, certificates, endpoint updates, deployments and release validation. • Maintain interface catalogues, dependency maps, specifications, support runbooks and known-error records. • Support secure API and integration practices, logging, traceability and access controls. • Identify changes that require development or new integration scope and route them through formal approval. • Provide evidence and technical input for root-cause analysis and service reporting.
🎯 Requirements
• Minimum 5 years of enterprise integration and middleware support experience. • Strong knowledge of REST/SOAP APIs, JSON/XML, authentication, certificates and integration monitoring. • Experience with MuleSoft, Boomi or an equivalent integration/middleware platform. • Practical troubleshooting experience across distributed application environments. • Ability to maintain accurate technical specifications and interface documentation.
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