Senior Product Manager

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Blackthorn.io

51 - 200 employees

We believe everything in life should be easy to use, whether it's Instagram or piloting one of Elon's rockets. We've built the highest-rated Event Management and Payment Processing apps for Salesforce users, so businesses can focus on their customers instead of having to fight with their CRM.

📋 Description

• Own the strategy, roadmap, and delivery for one or more significant product areas within Blackthorn's suite • Define and prioritize outcomes, not just features, by deeply understanding customer needs, market trends, and business goals • Develop and maintain a well-reasoned, clearly communicated product roadmap aligned with company priorities • Lead cross-functional squads through discovery, definition, and delivery of complex product initiatives • Write clear, thorough product requirements, user stories, and acceptance criteria that set engineering and QA up for success • Drive Engineering team alignment and ensure your team is focused, unblocked, and moving toward meaningful outcomes • Own the squad’s delivery cadence, stay close to the work, track commitments, and actively remove blockers before they compound • Work fluently in Blackthorn’s AI-first development environment, using AI tooling to accelerate discovery, documentation, and delivery • Use product analytics and qualitative research to validate decisions and continuously improve shipped product • Act as the primary product voice for your domain in conversations with Sales, Marketing, Support, and Customer Success • Lead customer discovery interviews and synthesize insights into actionable product direction • Communicate confidently with senior leadership on roadmap, tradeoffs, and progress • Represent Blackthorn's product perspective with external partners and customers as needed • Champion AI tooling and experimentation to improve both internal workflows and customer-facing experiences

🎯 Requirements

• Solid experience as a Product Manager in a SaaS product environment, with a track record of owning and delivering complex product areas • Strong strategic thinking combined with the ability to drive execution through cross-functional teams • Excellent communication and stakeholder management skills, comfortable presenting to executives and engaging with customers • Experience using product analytics to inform decisions and measure outcomes • Enthusiasm and fluency for AI and a proactive approach to finding ways it can improve products and processes • Proven ability to maintain high delivery velocity within a dedicated squad in an iterative, AI-assisted engineering environment

🏖️ Benefits

• An incredible team of smart and supportive people • A deep feeling of satisfaction and completion • Fully remote global team working from home • Stock options for every employee • Flexible work week • $400 office stipend • Maternity/Paternity leave • Student loan debt assistance • Pledge 1% - time off during the year for helping nonprofits • Health insurance contribution (if in the US) • Children's 529 college fund assistance (if in the US)

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