Implementation Project Manager

Yesterday

🔔 Pennsylvania – Remote

Although this job is listed in Pennsylvania, this company may be open to hiring remote in other states.

💵 $70k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

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BlastPoint

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Artificial Intelligence • Enterprise • Energy

BlastPoint is a company that specializes in customer intelligence and AI-driven solutions to help businesses optimize customer engagement and operational efficiency. Their platform offers AI-driven segmentation, customer engagement optimization, sustainability solutions, and more, providing insights that empower companies to understand and predict customer behavior. They cater to diverse industries, including energy, enterprise, credit unions, retail, and franchises, helping them achieve strategic objectives with minimal IT involvement. BlastPoint enables its partners to leverage significant AI-driven gains with accessible technology that integrates with existing systems.

11 - 50 employees

🤖 Artificial Intelligence

🏢 Enterprise

⚡ Energy

📋 Description

• Manage customer data onboarding projects, working closely with both internal teams and external clients. • Engage with customers to facilitate data integration, ensuring project timelines are met. • Support the overall onboarding process. • Work closely with the Customer Success, Business Development Analysts, Data Science, and Data Engineering teams to develop business-focused data solutions. • Lead customer-facing meetings to gather client requirements, document use cases and align expectations. • Collaborate with clients to understand their data landscape and provide guidance on data preparation. • Perform data mapping to ensure accurate data integration. • Facilitate internal knowledge transfer and documentation. • Utilize Asana to manage multiple client projects in an agile manner. • Monitor project timelines and communicate progress, risks, and issues to clients and internal stakeholders. • Develop new processes and improve existing workflows for onboarding efficiency.

🎯 Requirements

• 3+ years of experience in project management, data onboarding, or a similar role, in a customer-facing capacity. • Familiarity with data mapping, data integration, and data quality best practices. • Excellent communication skills, with the ability to interact with both technical and non-technical stakeholders. • Ability to translate technical requirements for non-technical audiences. • Strong organizational skills with the ability to manage 10-15 projects simultaneously. • Proactive problem solver able to adapt processes to client maturity levels. • Strong relationship-building skills with both client and internal teams. • Skilled in expectation-setting, especially around data readiness and modeling constraints. • Proficiency in project management tools (specifically Asana) and data analysis tools (e.g., Excel). • Proficiency with Google Workspace products (Sheets, Docs, Slides, Drive, etc.). • Experience leveraging AI tools. • Experience reading and understanding SOWs (Statement of Work). • Willingness to travel periodically (2-4 times annually).

🏖️ Benefits

• Health insurance • 401K • Three weeks of PTO • Flexible work-from-home opportunities • Tailored growth opportunities, from skills training to industry conferences