Technical Product Manager

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🕒 March 31

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Blenderbox, Inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏛️ Government

Government • Design • Technology

Blenderbox, Inc. is a human-centered design agency specializing in transforming government systems and services to enhance efficiency and user-friendliness. Founded in 2000, Blenderbox focuses on civic engagement, creating accessible technology and improving the customer experience for public services. The company is proud of its WBE and SBA Woman-Owned Small Business certifications, and it actively works on reducing administrative burdens by digitizing complex paper-based systems. Blenderbox is committed to designing government services that citizens will love to use, with a strong emphasis on equity, access, and operational efficiency.

📋 Description

• Work cross-functionally to define the optimal solution to customer problems. • Conduct product discovery, qualitative and quantitative research, ideation, prototyping, stakeholder interviews. • Enhance product experience, reliability, security & privacy, data protection and compliance, performance and accessibility. • Compose and refine product specifications, define epics, write user stories, acceptance criteria and QA steps. • Work with engineers to deliver software that is robust, scalable and maintainable. • Compose and maintain client-facing and internal product documentation. • Triage defects and define a path for resolution. • Communicate priorities and responsibilities to the team and facilitate the delivery of a quality product within timeline and budget. • Effectively balance analytical & creative thinking with a hands-on, pragmatic approach to driving progress and adapting to evolving customer needs. • Establish and maintain effective communication with customers and internal stakeholders. • Maintain and evolve knowledge of customer experience and technology trends.

🎯 Requirements

• Demonstrated ability to solve complex problems and to think both creatively and analytically • 4+ years of experience as a Product Manager, Technical Product Manager, Engineer or similar role • Engineering or QA background • Experience building enterprise scale digital products • Experience partnering with fast-paced cross-functional delivery teams to create digital products with strong focus on technology and user experience. • Experience in data modeling and relational databases • Familiarity with CI/CD tools • Experience with web accessibility • Experience with Design Systems • Proficient in JIRA, Confluence, Github and other development management tools • Working knowledge of product development methodologies, tools, and processes, including Agile and Lean • Global and cultural awareness • US Citizen or authorized to work in the US

🏖️ Benefits

• Competitive compensation • Full coverage for Health Care, Dental, Vision • FSA, HSA coverage options • 401K & Pension Plan with employer contributions of at least 5% • 20 days of PTO, 11 Holidays, 5 Wellness Days • Home office improvement budget • Career growth and professional development coaching / support • Company-provided laptop • 100% virtual work environment - all team members are remote