Intern, Customer Consulting & Content Creation

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Ofri.ch

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2011

🤝 B2B

🎯 Recruiter

🏠 Real Estate

B2B • Recruitment • Real Estate

Ofri. ch is a company that helps tradespeople in Switzerland run successful businesses by connecting them with the right clients. Operating as a fully remote company, Ofri emphasizes the significance of remote work and team-building to ensure effective collaboration across diverse locations. Their focus on remote work culture and support for tradesmen highlights their role in empowering professionals and employers alike.

📋 Description

• Phone-based customer consulting • You will independently handle the phone screening of incoming job requests in the trades sector and ensure that only complete, reliable jobs are added to the platform • You will make quick and friendly contact — even when callers are impatient or imprecise • You will identify patterns in unusable leads and independently advance the qualification process • You will create SEO-optimized content according to the content plan: blog posts, guides, and industry-specific topics related to the trades • You will write Help Center articles, interview pieces, and other formats in flawless German, tailored to our target audience • You will update and optimize existing texts and templates independently when something is outdated or could be improved

🎯 Requirements

• Background in media studies, communication, journalism, German studies, or a related field — not required but a definite plus • Students, recent graduates, and career changers are welcome — duration and workload (part-time or full-time) will be discussed openly and individually • Native or near-native German — written and spoken — is mandatory • You understand Swiss German without difficulty; active speaking is a big plus • French skills are a real advantage and allow for more flexible assignments • You are strong in communication, empathetic, and remain friendly and professional on the phone — even in difficult conversations • You work with attention to detail and do not settle for vague answers when qualifying leads • Proactive, solution-oriented mindset: you see what needs to be done and do it without waiting for instructions • Affinity for the trades or small businesses is a plus but not required

🏖️ Benefits

• 100% remote within Switzerland — work from wherever you want • Flexible model: we will agree on duration and workload together — whether 3 months full-time or longer part-time • Real responsibility from day one — no copy‑paste tasks • Direct insight into all areas of a growing startup: Marketing, Operations, and Customer Service • Flat hierarchies, short decision-making paths, and a small, committed team • You actively shape how our platform sounds — and how we communicate with tradespeople