Technical Support Specialist

3 days ago

Apply Now
Logo of Bloom Equity Partners

Bloom Equity Partners

Finance • B2B

Bloom Equity Partners is a private investment firm that leverages decades of investing and operating experience to unlock transformational growth in operating businesses globally. The firm focuses exclusively on lower-middle market technology, software, and technology-enabled services, providing growth capital and majority-control investments to management-led teams. Bloom pairs flexible capital with proprietary operating playbooks and specialized operational resources to help portfolio companies scale, pursue accretive M&A, and achieve market leadership, primarily across North America, Western Europe, and Australia/New Zealand.

11 - 50 employees

Founded 2020

💸 Finance

🤝 B2B

📋 Description

• Manage and maintain Windows Servers, ensuring stability, security, and performance. • Administer and support SQL Server, including scripting and queries. • Provide responsive, high-quality customer support, building trust and resolving technical issues efficiently. • Support and troubleshoot at the database and application level. • Install, configure, and upgrade Soutron applications for customers in Soutron’s Cloud and on customer owned servers. • Support pre-sales activities through technical discovery, product demos, and solution alignment. • Configure and support Single Sign-On (SSO) for client implementations.

🎯 Requirements

• Proven experience in Windows Server management and administration. • Strong SQL Server management and scripting skills. • Knowledge of SSO systems (e.g., Microsoft Entra ID) and frameworks (e.g., SAML, OAuth). • Practical knowledge of HTML/CSS for troubleshooting and customization. • Excellent problem-solving skills with a strong customer-first mindset. • Strong communication skills, with the ability to work across teams and explain technical concepts to both technical and non-technical audiences.

🏖️ Benefits

• Remote work • Professional development opportunities

Apply Now

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