Bloom Equity Partners
Finance • B2B
Bloom Equity Partners is a private investment firm that leverages decades of investing and operating experience to unlock transformational growth in operating businesses globally. The firm focuses exclusively on lower-middle market technology, software, and technology-enabled services, providing growth capital and majority-control investments to management-led teams. Bloom pairs flexible capital with proprietary operating playbooks and specialized operational resources to help portfolio companies scale, pursue accretive M&A, and achieve market leadership, primarily across North America, Western Europe, and Australia/New Zealand.
Vice President, Customer Success
Job not on LinkedIn
November 4
🗣️🇫🇷 French Required
Bloom Equity Partners
Finance • B2B
Bloom Equity Partners is a private investment firm that leverages decades of investing and operating experience to unlock transformational growth in operating businesses globally. The firm focuses exclusively on lower-middle market technology, software, and technology-enabled services, providing growth capital and majority-control investments to management-led teams. Bloom pairs flexible capital with proprietary operating playbooks and specialized operational resources to help portfolio companies scale, pursue accretive M&A, and achieve market leadership, primarily across North America, Western Europe, and Australia/New Zealand.
📋 Description
• Lead all customer implementations ensuring projects are delivered on time, on scope, and on value • Standardize delivery methodology through playbooks, BOMs, and architecture templates • Establish governance frameworks for project planning, risk tracking, and success criteria • Drive early value realization measurable business impact within 90 days post go-live • Own the end-to-end customer lifecycle, from onboarding through renewal and expansion • Develop and execute structured Health Check, Quarterly Business Review, and AI-Readiness programs across top accounts • Partner with Sales to identify and execute expansion opportunities
🎯 Requirements
• Experience leading complex enterprise implementations and transformations • Skilled in executive collaboration and board-level communication • Fluency in English and French
🏖️ Benefits
• Health insurance • Flexible working hours • Professional development opportunities • Opportunities for advancement
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