Senior Product Manager - Mobile Messaging

July 3

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Bloomreach

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eCommerce • SaaS • Artificial Intelligence

Bloomreach is a leader in ecommerce personalization solutions, providing platforms that integrate real-time customer and product data via AI. The company offers marketing automation, product discovery, and a unified data platform specifically designed for commerce applications. This enables businesses to personalize marketing efforts across multiple channels such as email, SMS, and web, optimize ecommerce search and merchandising, and manage customer and product data for advanced analytics and omnichannel personalization. Bloomreach’s solutions cater to various industries including retail, travel, hospitality, and more, to enhance profitability and customer retention.

501 - 1000 employees

🛍️ eCommerce

☁️ SaaS

🤖 Artificial Intelligence

💰 $30M Debt Financing on 2022-10

📋 Description

• The Senior Product Manager, Channel Delivery - Mobile Messaging, will own the channel delivery for Bloomreach Engagement, including Product Management and Tech Vendor Partnership. • They will be responsible for ensuring the successful deliverability of mobile messages that rely on third-party channel integrations. • Own technical partnerships with our mobile messaging vendors - Manage relationships with existing vendors through weekly calls, daily updates, and proactive communication. • Identify new vendors to continue improving cost, reliability, and deliverability. • Escalate feature requests, influence roadmap, and drive implementation of changes on the vendor side. • Collaborate with vendors to learn and implement industry best practices. • Onboard and manage all messaging vendors across all regions. • Lead implementation of the integration with engineering. • Prioritize Channel Delivery features and manage & implement the roadmap. • Be a champion for mobile messaging internally, owning the business outcomes associated with mobile messaging and supporting the sales and marketing motions. • Stay updated on and manage all messaging compliance rules and requirements and implement them into product features.

🎯 Requirements

• 4–7+ years of experience in B2B SaaS Product Management, preferably in MarTech or infrastructure-heavy environments. • Proven experience managing third-party vendor relationships, especially in telecom or messaging. • Familiarity with mobile messaging channels, including SMS, MMS, WhatsApp, and RCS—and the technical and compliance challenges they present. • Strong understanding of APIs, message deliverability mechanics, and observability tooling. • Experience working with cross-functional teams across product, engineering, and customer-facing functions. • Comfortable operating in a fast-paced environment with global stakeholders and rapidly changing priorities.

🏖️ Benefits

• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. • We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. • We believe in flexible working hours to accommodate your working style. • We work virtual-first with several Bloomreach Hubs available across three continents. • We organize company events to experience the global spirit of the company and get excited about what's ahead. • We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*. • The Bloomreach Glassdoor page elaborates on our stellar 4.4/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5