Support Engineer

Job not on LinkedIn

🔥 19 minutes ago

🇲🇰 North Macedonia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 16%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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BlueCloud

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2004

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

BlueCloud is a global tech company that specializes in transforming businesses through data, analytics, and generative AI. Their services include data engineering, analytics, software design, DevOps, and data governance, leveraging revolutionary AI technology to enhance decision-making and efficiency. As a recognized Data Cloud Services Growth Partner, BlueCloud provides end-to-end cloud solutions that empower organizations to maximize their data potential and support digital transformation through scalable and high-performing global teams.

📋 Description

• Troubleshoot and resolve technical issues across the client's platform • Join and support the client's tech team • Investigate production issues independently • Navigate and understand the existing production codebase • Communicate technical findings and next steps clearly

🎯 Requirements

• Conversational English, both written and verbal • Experience with Python and Django in a deployed, production codebase with live users • Experience troubleshooting issues in production environments • Availability to work weekends (Saturday and Sunday), approximately 11:00 AM–8:00 PM CST (TBD) • Able to investigate and troubleshoot issues independently • Comfortable navigating and understanding an existing production codebase • Able to clearly communicate technical findings and next steps • Experience with React and debugging frontend issues in an existing production application (nice-to-have) • Experience in a technical support or customer-facing engineering role (nice-to-have) • Experience debugging issues using application logs and monitoring tools (nice-to-have)