Project Manager, Activation – Operations Manager

🔥 5 hours ago

🇲🇽 Mexico – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Blue Acorn iCi

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

🏥 Healthcare

Consulting • Marketing • Healthcare

Blue Acorn iCi is a leading provider of digital transformation solutions, focused on delivering high-impact digital experiences for businesses. They specialize in technologies such as enterprise content management, commerce strategy, customer intelligence, and data-driven optimization. As an Adobe Accredited Partner, Blue Acorn iCi utilizes platforms and systems to enhance business efficiencies and site performance, working with clients across industries like consumer packaged goods, retail, financial services, healthcare, and media. Their services include ecommerce development, digital experience consulting, and performance marketing, aiming to create seamless and personalized customer journeys.

📋 Description

• Serve as the operational point of contact between onshore leadership and offshore campaign/QA resources • Translate priorities into work packages and report status, risks, and blockers • Run standups, cross-time-zone handoffs, WIP tracking, and campaign-request intake • Qualify, prioritize, assign, and track requests against SLAs • Represent the Factory Migration Team in weekly Portfolio Reviews • Build and configure B2B campaigns and journeys in Adobe Journey Optimizer • Configure triggers, events, decisioning, audiences, templates, and personalization • Apply consent, suppression, and frequency rules to launches • Execute Eloqua-to-Adobe campaign rebuilds through pilots, parallel runs, phased waves, and cutover support • Monitor campaign performance and run optimization cycles across content, timing, audience, and channel mix • Partner with the CJA Specialist to use data and improve playbooks and templates • Direct offshore Campaign Specialists and QA through assignments, workload balancing, quality expectations, and timelines • Enforce standardized briefs, build checklists, QA gates, and launch approvals • Own launch quality and prevent campaigns from going live without passing QA • Track and report SLA, throughput, and quality metrics • Maintain runbooks and SOPs and ramp new Factory resources • Collaborate with AJO, CDP, CJA, and QA specialists • Support UAT, deliverable acceptance, and production hypercare • Validate TCPA, CAN-SPAM, and GDPR compliance in campaign logic

🎯 Requirements

• 5+ years in marketing operations, campaign management, or MarTech delivery • 2+ years hands-on with Adobe Journey Optimizer building and launching production campaigns • Experience leading or coordinating distributed delivery teams across time zones • Prior agency or client-facing enterprise delivery experience • AJO campaign/journey configuration, audiences, content, decisioning, and channel setup • AEP / RT-CDP B2B working knowledge, including profiles, segments, and datasets feeding journey logic • Familiarity with CJA for measurement • Email production fundamentals, including templates, dynamic content, rendering, and deliverability • Eloqua experience is a strong plus • Campaign delivery operations, including intake and SLA management, QA discipline, runbooks/SOPs, and delivery metrics reporting • Fluent English (written and spoken) • Spanish fluency for regional coordination • Strong upward communication and ability to hold a distributed team to quality and deadline standards • Ability to align working hours to US Central/Eastern business hours, with flexibility to bridge offshore handoffs • Ability to accommodate occasional travel for program milestones • Candidates must have unrestricted authorization to work in the United States without employer sponsorship now or in the future • No immigration or visa sponsorship is provided

🏖️ Benefits

• Medical, dental and vision insurance • Life insurance • Disability insurance • Paid time off • 401(k) • Competitive benefits package