Project Manager, Activation – Operations Manager

Job not on LinkedIn

🕒 September 15

🇲🇽 Mexico – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 20%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Blue Acorn iCi

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

🏥 Healthcare

Consulting • Marketing • Healthcare

Blue Acorn iCi is a leading provider of digital transformation solutions, focused on delivering high-impact digital experiences for businesses. They specialize in technologies such as enterprise content management, commerce strategy, customer intelligence, and data-driven optimization. As an Adobe Accredited Partner, Blue Acorn iCi utilizes platforms and systems to enhance business efficiencies and site performance, working with clients across industries like consumer packaged goods, retail, financial services, healthcare, and media. Their services include ecommerce development, digital experience consulting, and performance marketing, aiming to create seamless and personalized customer journeys.

📋 Description

• Serve as the operational point of contact between onshore leadership and offshore campaign/QA resources • Translate priorities into work packages and report status, risks, and blockers • Run standups, cross-time-zone handoffs, and WIP tracking • Qualify, prioritize, assign, and track campaign requests against SLAs • Represent the Factory Migration Team in weekly Portfolio Reviews • Build and configure B2B campaigns and journeys in Adobe Journey Optimizer • Apply consent, suppression, and frequency rules to every launch • Execute Eloqua-to-Adobe campaign rebuilds through pilot, parallel run, phased waves, and cutover support • Monitor campaign performance and run optimization cycles across content, timing, audience, and channel mix • Partner with the CJA Specialist to use data for optimization and update playbooks and templates • Direct offshore Campaign Specialists and QA through assignments, workload balancing, quality expectations, and timelines • Enforce standardized briefs, build checklists, QA gates, and launch approvals • Own launch quality and ensure campaigns pass QA before going live • Track and report SLA, throughput, and quality metrics • Maintain runbooks and SOPs and ramp new Factory resources • Collaborate with AJO, CDP, CJA, and QA specialists • Support UAT, deliverable acceptance, and production hypercare • Validate TCPA, CAN-SPAM, and GDPR compliance in campaign logic

🎯 Requirements

• 5+ years in marketing operations, campaign management, or MarTech delivery • 2+ years hands-on experience with Adobe Journey Optimizer building and launching production campaigns • Experience leading or coordinating distributed delivery teams across time zones • Prior agency or client-facing enterprise delivery experience • Experience with AJO campaign/journey configuration, audiences, content, decisioning, and channel setup • Working knowledge of AEP / RT-CDP B2B, including profiles, segments, and datasets feeding journey logic • Familiarity with CJA for measurement • Email production fundamentals, including templates, dynamic content, rendering, and deliverability • Eloqua experience is a strong plus • Campaign delivery operations experience, including intake and SLA management, QA discipline, runbooks/SOPs, and delivery metrics reporting • Fluent English, written and spoken • Spanish fluency for regional coordination • Ability to align working hours to US Central/Eastern business hours, with flexibility to bridge offshore handoffs • Ability to accommodate occasional travel for program milestones

🏖️ Benefits

• Medical, dental and vision insurance • Life insurance • Disability insurance • Paid time off • 401(k) • Competitive benefits package

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