Bluecore
Retail • SaaS • Artificial Intelligence
Bluecore is a retail-first tech company that enables retailers to launch personalized 1:1 marketing campaigns, enhance AI-driven shopping experiences, and increase repeat purchases. The platform provides solutions for email and mobile marketing, site conversion optimization, and social media campaigns, utilizing advanced shopper identification and real-time product catalog connections. Bluecore aims to drive strategic support for increased revenue with less effort through integration with existing retail technologies. The company also specializes in utilizing AI models for predictive analytics and real-time behavior insights for improved customer engagement and purchase frequency.
Customer Success Manager
Job not on LinkedIn
November 14
Bluecore
Retail • SaaS • Artificial Intelligence
Bluecore is a retail-first tech company that enables retailers to launch personalized 1:1 marketing campaigns, enhance AI-driven shopping experiences, and increase repeat purchases. The platform provides solutions for email and mobile marketing, site conversion optimization, and social media campaigns, utilizing advanced shopper identification and real-time product catalog connections. Bluecore aims to drive strategic support for increased revenue with less effort through integration with existing retail technologies. The company also specializes in utilizing AI models for predictive analytics and real-time behavior insights for improved customer engagement and purchase frequency.
📋 Description
• Serve as the main point of contact for assigned clients • Develop and refine omnichannel marketing strategies that align with client objectives • Build trusted relationships with key stakeholders • Partner with clients to define success metrics and establish performance benchmarks • Provide regular reporting and actionable insights to clients • Monitor campaign performance metrics in collaboration with Data Analysts • Lead regular strategic planning sessions with clients • Share best practices and industry trends to help clients innovate
🎯 Requirements
• Bachelor’s degree in Marketing, Business, or a related field • 2-4+ years of experience in customer success, account management, or a similar client-facing role • Strong analytical skills with experience interpreting data and providing actionable recommendations • High proficiency using spreadsheets and creating presentations for client deliverables • Proficiency in analytics tools, including Google Analytics and Adobe Analytics, to interpret campaign and audience data effectively • Familiarity with marketing automation platforms (e.g., Salesforce Marketing Cloud, Adobe Campaign, HubSpot)
🏖️ Benefits
• Health insurance • 401(k) matching • Flexible work hours • Paid time off
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