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Sales Admin, Extensions – On Demand

🔥 0 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟢 Junior

🤑 Sales

🚫👨‍🎓 No degree required

Where this job comes from

Posted on Blueground's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Blueground

Blueground

501 - 1000 employees

🏨 Hospitality

📦 Logistics

🏠 Real Estate

Hospitality • Logistics • Real Estate

Blueground is a global property rental company offering a network of designer-furnished apartments for flexible stays ranging from a month to a year or more. With locations in over 46 cities across 20 countries, Blueground provides high-quality, fully equipped apartments with amenities such as high-speed Wi-Fi, smart home technology, and access to gyms and pools. They cater to a variety of clients, including corporate travelers, students, and individuals seeking temporary housing solutions. Blueground combines modern leases with personalized services and bespoke interior designs, aiming to offer an elevated living experience for their guests.

📋 Description

• Monitor upcoming lease end dates and proactively contact guests to discuss extension opportunities • Log and track all extension requests to ensure timely follow-through • Liaise with property partners to request and negotiate updated pricing for extended stays • Prepare and present updated quotes to guests, incorporating applicable fees, add-ons, or exceptions • Secure guest approval and coordinate with property partners to finalize updated lease agreements • Process completed extensions and update internal systems with accurate dates, pricing, and terms • Maintain accurate account records and escalate issues that may delay or jeopardize an extension • Support Blueground's On-Demand Sales team by managing lease extensions for guests with existing bookings

🎯 Requirements

• 1–2 years of experience in customer service, sales support, account management, or a related field • Native-like fluency in English required, written and verbal • Experience with CRM or customer support software preferred; training provided on Blueground's internal systems • Demonstrated ability to manage a high volume of accounts or tasks with accuracy and minimal error • Strong written communication skills for professional correspondence and documentation • Prior experience in real estate, corporate housing, or hospitality is a plus but not required • Able to manage a high volume of accounts without letting dates, documents, or details slip • Able to communicate clearly and professionally with guests • Comfortable presenting options and addressing objections through a consultative, solutions-oriented approach • Manages a high-volume pipeline independently, prioritizing time-sensitive tasks effectively • Learns new software and internal systems quickly and maintains clean, accurate records • Handles competing deadlines and guest concerns with patience and professionalism • Partners effectively with Sales, Customer Experience, and Operations

🏖️ Benefits

• Competitive compensation package • Private health Insurance • Meal Allowance • Enhanced parental leave • Complimentary accommodation at Blueground locations • A culture that embraces Diversity, Equity, and Inclusion at its core

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