Boston Medical Center (BMC)
5001 - 10000 employees
Founded 1996
Boston Medical Center (BMC) is a 511-bed, equity-led academic medical center and a proud member of the Boston Medical Center Health System. BMC delivers a model of healthcare where innovative and equitable care empowers all patients to thrive. As a premier academic medical center in Boston, a national leader in clinical care, and the largest essential hospital in New England, BMC’s world-class clinicians provide comprehensive care in more than 70 specialties and subspecialties.
Director of Telecommunications
Job not on LinkedIn
🕒 March 29
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Boston Medical Center (BMC)
5001 - 10000 employees
Founded 1996
Boston Medical Center (BMC) is a 511-bed, equity-led academic medical center and a proud member of the Boston Medical Center Health System. BMC delivers a model of healthcare where innovative and equitable care empowers all patients to thrive. As a premier academic medical center in Boston, a national leader in clinical care, and the largest essential hospital in New England, BMC’s world-class clinicians provide comprehensive care in more than 70 specialties and subspecialties.
📋 Description
• Provide strategic and operational leadership for the organization’s enterprise-wide telecommunication systems • Develop and execute a comprehensive contact center strategy that supports clinical operations • Lead the modernization of voice and contact center platforms • Integrate telephony and mobility platforms with clinical and business systems • Oversee day-to-day operations and performance of enterprise voice infrastructure • Manage vendor relationships, contracts, licensing, and service level agreements (SLAs)
🎯 Requirements
• Bachelor’s degree in Information Technology, Telecommunications, or a related field; • 10+ years of progressive leadership experience in telecommunications or IT infrastructure, preferably in a healthcare setting; • Strong experience managing RingCentral, Avaya, or Cisco voice platforms in a complex, multi-site environment. • Demonstrated success leading contact center strategy and operations, preferably in a health system or hospital network. • Experience integrating voice platforms with EHR (e.g., Epic), CRM (e.g., Salesforce), and claims or case management systems.
🏖️ Benefits
• benefits (medical, dental, vision, pharmacy) • discretionary annual bonuses and merit increases • Flexible Spending Accounts • 403(b) savings matches • paid time off • career advancement opportunities • resources to support employee and family well-being
Apply NowSimilar Jobs
🕒 February 1
A3 Technology, Inc.
51 - 200
Telecommunications Field Technician providing hands-on technical execution and verification for the FAA Air Traffic Control System. Supporting installation readiness, validation, and decommissioning of systems across FAA facilities.
🕒 February 1
A3 Technology, Inc.
51 - 200
Telecommunications Field Technician providing hands-on technical execution and verification support for FAA projects. Requires technical expertise in electronics and installations across the US with extensive travel.
🕒 February 1
A3 Technology, Inc.
51 - 200
Telecommunications Field Technician providing hands-on technical support for FAA's air traffic control systems. Responsibilities include installation readiness, verification, and decommissioning of systems across FAA facilities.
🕒 February 1
A3 Technology, Inc.
51 - 200
Telecommunications Field Technician at A3 Technology, Inc., providing technical support for FAA Air Traffic Control Systems. Involves site survey activities, installation readiness, and verification tasks.
🕒 February 1
A3 Technology, Inc.
51 - 200
Telecommunications Field Technician executing technical support for FAA air traffic control systems. Conducting verification, installation readiness, and decommissioning across multiple FAA facilities throughout the U.S.
