Hotline Operator

Job not on LinkedIn

🕒 5 days ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

💵 $16 - $22 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

✨ Operator

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Boston Medical Center (BMC)

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1996

Boston Medical Center (BMC) is a 511-bed, equity-led academic medical center and a proud member of the Boston Medical Center Health System. BMC delivers a model of healthcare where innovative and equitable care empowers all patients to thrive. As a premier academic medical center in Boston, a national leader in clinical care, and the largest essential hospital in New England, BMC’s world-class clinicians provide comprehensive care in more than 70 specialties and subspecialties.

📋 Description

• Manage incoming calls using a harm reduction framework • Engage people who use drugs in meaningful conversation • Remain calm and compassionate in potentially challenging situations • Meet monthly call requirements to stay active on the team

🎯 Requirements

• Excellent communication skills • Calm demeanor in challenging situations • Strong dedication to saving lives through prompt and compassionate actions • Must be comfortable talking to people who are actively using drugs and from diverse backgrounds and experiences.

🏖️ Benefits

• medical • dental • vision • pharmacy • discretionary annual bonuses • merit increases • Flexible Spending Accounts • 403(b) savings matches • paid time off • career advancement opportunities • resources to support employee and family well-being