Senior Client Solutions Manager, French

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BN, an Augeo company

WebsiteLinkedInAll Job Openings

51 - 200 employees

BN, an Augeo company is a pioneer in AI-driven social technologies that revolutionize global audience engagement.

📋 Description

• As a Senior Client Solutions Manager at Brand Networks, an Augeo company, you will play a pivotal role in ensuring our clients' success by providing tailored solutions that enhance their social media strategies. • Support a leading social influencer and employee advocacy program for one of Canada's largest retail clients. • Work closely with our clients, guiding them to achieve their marketing objectives using our platform, and helping them navigate the ever-evolving social media landscape. • Build and maintain strong, long-term relationships with clients, understanding their unique goals and challenges. • Act as the daily point of contact for clients, providing timely and effective communication and support. • Hold weekly client check-ins to review campaign performance and adjust strategy in real time. • Lead post-campaign debriefs with clients, including key-learnings decks for larger campaigns and streamlined recaps for smaller ones. • Get to know your users: Who are they? What are their unique business challenges? What motivates them? What is their corporate culture like? How do they like to communicate? • Craft communication to drive program awareness, adoption, and usage. • Monitor and analyze client campaigns and performance data to identify areas for improvement and recommend adjustments. • Prepare and present performance reports to clients, showcasing results and insights.

🎯 Requirements

• 7+ years of experience in social marketing and content creation, digital marketing or PR in an agency or in-house setting. • Bilingual (Québécois French and English), with strong written and spoken fluency in Québécois French to support our Canadian client program. • Intermediate to advanced Microsoft Suite and Google Suite skills. • Excellent communication, presentation, and interpersonal skills. • Effective time management skills - ability to prioritize, meet deadlines, and follow through. • Problem-solving skills and the ability to adapt to a fast-paced, ever-changing environment. • Proven ability to build strong collaborative partnerships with external stakeholders. • Prior experience mentoring or managing junior team members is a plus.

🏖️ Benefits

• Impactful Work: Be part of a team that shapes the future of creator marketing for some of the world’s most respected brands. • Innovative Environment: Work with cutting-edge technology and creative solutions in an environment that fosters risk-taking and innovation. • Career Growth: BN supports your professional growth and provides opportunities to advance within a rapidly evolving industry.