Senior IT Support Specialist – Tier 2

51 minutes ago

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Logo of Bold Business

Bold Business

Real Estate • B2C • eCommerce

Bold Business is a company operating in the real estate sector, focusing on providing valuable properties across various sought-after locations in Los Angeles. Their comprehensive portfolio includes diverse properties designed to enrich the lives of their clients and meet their housing visions. They also emphasize branding and online marketing services that align with the evolving landscape of their industry.

201 - 500 employees

Founded 2016

🏠 Real Estate

👥 B2C

🛍️ eCommerce

📋 Description

• Provide support and enhance secure access, network, and enterprise communication platforms • Administer and support secure-access platforms • Troubleshoot connectivity and performance issues • Administer enterprise VoIP/UC systems • Provide Tier-2 escalation support for various systems

🎯 Requirements

• Hands-on experience in Enterprise VoIP or Unified Communications (UC) • Experience with Secure-Access & Zero-Trust Platforms • Networking Fundamentals: DNS, VPN, routing, NAT/SBC • Endpoint & Device Management experience • Familiarity with Google Workspace, Microsoft 365 • Debugging complex issues across networks, VoIP, and systems

🏖️ Benefits

• Fully remote role with flexible hours • Competitive salary • Professional development • Certification support

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