Benefits Analyst

20 hours ago

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Boldr

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B2B • Outsourcing • SaaS

Boldr is a global company that specializes in managed outsourcing and global employment services. The company prides itself on being a certified B Corporation, focusing on ethical outsourcing by building teams that are an extension of the client's brand. Boldr provides a wide array of services including customer experience support, engineering, data, and technical services, primarily targeting industries such as eCommerce and SaaS. It is committed to creating circular value for its clients, careers of its team members, and the communities it operates in, aligning with principles of social sustainability and impact. With a strong emphasis on creating a sense of purpose and belonging, Boldr offers expertise in global recruiting, onboarding, and performance management, supporting over 100 client partners globally.

501 - 1000 employees

🤝 B2B

☁️ SaaS

📋 Description

• Oversee the administration and manage full end-to-end lifecycle employee benefits programs for 600+ employees, including health, dental, vision, life insurance, and wellness initiatives. • Administer and maintain employee benefits records in ADP; process new hire and qualifying event transactions, own benefit vendor file feeds, audit and regularly troubleshoot errors, and consistently work to improve experience in the portal. • Proactively manage invoicing processes for all vendors including conducting monthly audits to ensure accuracy of enrollments and payment. • Manage COBRA benefits administration and third-party vendor. • Lead benefit program evaluations, benchmarking, utilization reviews, and cost analyses to recommend enhancements and ensure competitiveness. • Support annual renewal planning, including reviewing plan performance data and partnering with consultants to prepare recommendations for plan changes. • Partner in vendor performance monitoring, renewals, and negotiation processes to support quality and cost-effectiveness. • Manage full end-to-end ownership of leave of absences, accommodations, time off, life, and disability policies in partnership with leave TPA. • Ensure processes are compliant, timely, and aligned with internal guidelines and jurisdictional requirements. • Support consistency and alignment of leave and time-off programs across different regions as Boldr expands. • Partner with Finance, Payroll, and Legal functions as required regarding plan operations, contracts, funding, invoicing, and accounting. • Partner with benefits consultants to manage all federal, state, and local compliance, filings, reports, and audits related to the administration of employee benefit programs. • Assist in international benefits and leave administration. • Collaborate with cross-functional teams to support global strategy discussions, budgets, vendor evaluations, and policy improvements. • Maintain awareness of regulatory changes and ensure Boldr’s programs remain compliant across multiple jurisdictions. • Serve as a subject matter expert and escalation point for benefits-related questions. • Design benefit-related material, create, and facilitate benefit presentations for new hire orientation and annual open enrollment. • Drive benefits education through ongoing communications and training to increase awareness, participation, and understanding of Iterable’s benefit program. • Support the development of clear and accessible benefit resources to improve employee understanding and reduce escalations. • Drive consistent improvements by evaluating internal processes to reduce costs and increase efficiency. • Stay abreast of benefit trends in the market, analyze, evaluate and propose improvements based on data, compliance, and relevancy. • Lead or contribute to multi-quarter benefits initiatives that improve operational scalability and support long-term program design. • Provide strategic insights to leadership by synthesizing market data, utilization trends, and employee feedback. • Support long-term planning, including forecasting, budgeting inputs, and evaluating global expansion needs.

🎯 Requirements

• A Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent practical experience). • 3-5 years of progressive experience in Benefits Administration, Total Rewards, or People Operations. • Experience supporting large employee populations (500+) and managing multi-jurisdictional benefits programs. • Prior involvement in vendor management, renewals, or strategy discussions is strongly preferred. • Strong interpersonal and communication skills to maintain effective working relationships with internal and external partners. • Must have strong attention to detail, and the ability to accurately deliver in a fast-paced environment. • Solid analytical capabilities, decision-making skills, and ability to exercise appropriate judgment. • Driven, innovative, resourceful and critical thinker capable of adapting and driving positive, progressive change proactively. • High level of discretion with strong integrity and the ability to effectively manage and maintain the confidentiality of information. • Strong Microsoft Excel skills. • Ability to influence cross-functional partners, support leadership with data-driven recommendations, and contribute to long-term strategy.

🏖️ Benefits

• Private Health Insurance • Work From Home • Training & Development