Boldr
501 - 1000 employees
🤝 B2B
☁️ SaaS
B2B • Outsourcing • SaaS
Boldr is a global company that specializes in managed outsourcing and global employment services. The company prides itself on being a certified B Corporation, focusing on ethical outsourcing by building teams that are an extension of the client's brand. Boldr provides a wide array of services including customer experience support, engineering, data, and technical services, primarily targeting industries such as eCommerce and SaaS. It is committed to creating circular value for its clients, careers of its team members, and the communities it operates in, aligning with principles of social sustainability and impact. With a strong emphasis on creating a sense of purpose and belonging, Boldr offers expertise in global recruiting, onboarding, and performance management, supporting over 100 client partners globally.
Senior Data Services Associate
🔥 0 minutes ago
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Boldr
501 - 1000 employees
🤝 B2B
☁️ SaaS
B2B • Outsourcing • SaaS
Boldr is a global company that specializes in managed outsourcing and global employment services. The company prides itself on being a certified B Corporation, focusing on ethical outsourcing by building teams that are an extension of the client's brand. Boldr provides a wide array of services including customer experience support, engineering, data, and technical services, primarily targeting industries such as eCommerce and SaaS. It is committed to creating circular value for its clients, careers of its team members, and the communities it operates in, aligning with principles of social sustainability and impact. With a strong emphasis on creating a sense of purpose and belonging, Boldr offers expertise in global recruiting, onboarding, and performance management, supporting over 100 client partners globally.
📋 Description
• Request and track preauthorizations for insurance-eligible orders in alignment with payer requirements • Upload authorization details into the order processing platform and attach documentation to the correct order and patient record • Update order status to continue processing upon approval or cancel appropriately if authorization is denied or not obtained • Validate active insurance status at final API check prior to order progression • Process inbound faxes related to authorization documentation and ensure proper system attachment • Conduct outreach to customers when insurance coverage is nearing expiration, when applicable • Meet or exceed daily production targets while maintaining high documentation accuracy • Minimize downstream rework by ensuring clean data entry and complete documentation • Escalate payer-related discrepancies, missing documentation, or API mismatches to the appropriate team lead • Collaborate with internal teams to support workflow continuity and optimize processes • Support additional operational workflows when queue stability allows, completing cross-training and assisting other teams as needed
🎯 Requirements
• 2 years of experience in insurance authorizations, insurance verification, healthcare operations, revenue cycle, or high-volume data processing roles • Experience requesting and tracking insurance preauthorizations across multiple payer portals and communication channels • Strong working knowledge of documentation requirements for payer submissions • Proven ability to manage production-based performance expectations and daily output targets • Highly accurate data entry skills with minimal documentation errors • Experience working within structured order management or case management systems • Strong written and verbal communication skills • Ability to work autonomously while collaborating with cross-functional teams
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