NOC Engineer III

🔥 8 minutes ago

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $130k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌐 Network Operations

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Boldyn Networks

WebsiteLinkedInAll Job Openings

501 - 1000 employees

📡 Telecommunications

🚗 Transport

🏛️ Government

Telecommunications • Transport • Government

Boldyn Networks is a leading provider of advanced network connectivity solutions, specializing in neutral host network infrastructure and end-to-end services. The company delivers mobile network coverage solutions, including small cells, distributed antenna systems (DAS), Wi-Fi, private networks, and high-capacity fiber. Boldyn Networks serves a diverse range of industries such as transport, healthcare, education, and government, and is recognized for its global expertise and innovative approach in enhancing wireless connectivity and infrastructure design. They are known for their role in creating smart, interconnected environments that support sustainable future infrastructure needs.

📋 Description

• Troubleshoot and resolve simple to complex network outages (layers 1-3) and service interruptions • Use established policies and procedures to provide timely and accurate ticket updates • Use network monitoring tools and ticket tracking systems to help diagnose, record, and resolve network issues • Utilize basic LAN configurations (Routers / Firewalls) and Microsoft operation systems • Provide end-to-end network documentation • Participate in an on-call rotation with other NOC engineers • Liaison between engineering group and client staff – both technical and non-technical personnel • Work in a group/team setting

🎯 Requirements

• Understanding of the NOC's escalation, incident management, and change management processes and procedures. • Knowledge of large enterprise and campus LANs, Wi-Fi/WLANs • TCP/IP, IP addressing, telnet, SSH experience • Experienced supporting a BGP environment and other routing protocols (Static, EIGRP, and OSPF) • Experienced supporting Radius, DHCP, and DNS servers • Experienced with Large Scale NAT or Carrier Grade NAT appliances and Load Balancers • Strong customer-facing skills and business etiquette • Effective communication skills • Ability to work independently and maintain fast-paced milestones and deliverables

🏖️ Benefits

• Annual Bonus • Learning Development Opportunities • Flexible working opportunities • Competitive benefit packages • Paid Parental Leave • Vacation starting at 15 days increasing with length of service • 10 days paid sick leave • 4 days off each year to volunteer