Bonusly
HR Tech • SaaS • B2B
Bonusly is an innovative employee recognition platform that provides effective tools to recognize and reward employees for their contributions. It focuses on cultivating positive workplace cultures by promoting peer-to-peer recognition, facilitating automated milestones and announcements, and offering a variety of rewards and incentives. Bonusly empowers managers with insights to improve team performance and engagement, making recognition an integral part of the organizational culture.
CS Operations Consultant
November 21
🇺🇸 United States – Remote
💵 $75 - $125 / hour
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
⚙️ Operations
🦅 H1B Visa Sponsor
Bonusly
HR Tech • SaaS • B2B
Bonusly is an innovative employee recognition platform that provides effective tools to recognize and reward employees for their contributions. It focuses on cultivating positive workplace cultures by promoting peer-to-peer recognition, facilitating automated milestones and announcements, and offering a variety of rewards and incentives. Bonusly empowers managers with insights to improve team performance and engagement, making recognition an integral part of the organizational culture.
📋 Description
• End-to-end project management of the Gainsight migration, including timeline, dependencies, risk management, and stakeholder communication • System / data discovery: Document current-state workflows, objects, reports, playbooks, and automations • Solution design: Recommend the future-state architecture within HubSpot or the chosen CSP • Data model & schema design: Define tables, associations, and field mappings • Migration execution: Lead data cleansing, ETL prep, QA, and validation • Platform configuration: Build workflows, automations, health scoring, dashboards, playbooks, and reporting • Integration oversight: Work with internal teams or contract developers to oversee integrations • Cross-functional enablement: Provide documentation, training materials, and post-launch QA • Reporting & analytics: Create dashboards and insights for CS and leadership track adoption, risk, and customer outcome
🎯 Requirements
• 3–5+ years in Customer Success Operations or Revenue Operations • Hands-on Gainsight admin/configuration experience (objects, Rules Engine, Journey Orchestrator, Scorecards) • Proven project management experience running complex, multi-system migrations • Integration experience (iPaaS tools, API-based workflows, product data pipelines, Chargebee, CRM, etc.) • Strong understanding of CS workflows, lifecycle management, and health scoring models • Ability to work independently, manage timelines, and communicate clearly with both technical and non-technical stakeholders.
Apply NowSimilar Jobs
November 11
Airfield Operations Specialists conducting inspections and ensuring safety compliance for a leading AI company's project. Utilizing expertise to define excellence and develop relevant questions for the occupation.
November 10
Board Certified Neuropsychology Physician evaluating medical records and answering client questions. Join Dane Street's expert reviewers team in a flexible, remote role.
November 9
System Operations Engineer managing Microsoft-based IT infrastructure at PrimeBase. Ensuring compliance, performance, and security in cloud environments with a focus on user-centric software.
October 31
Campaign Operations Lead managing execution of complex marketing campaigns for Instacart. Collaborating with teams and ensuring project milestones are met efficiently.
🇺🇸 United States – Remote
💰 $232M Venture Round on 2021-11
⏳ Contract/Temporary
🟠 Senior
⚙️ Operations
🦅 H1B Visa Sponsor
October 28
Technical Operations Associate supporting healthcare data integrations and ensuring smooth client implementations. Collaborate across teams to manage data flows and configurations.