Atlassian Platform Administrator – Product & Technology Operations

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $85k - $106k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Boomi

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

☁️ SaaS

🔌 API

🏢 Enterprise

SaaS • API • Enterprise

Boomi is a leading provider of intelligent integration and automation solutions, empowering organizations to streamline business processes and accelerate digital transformation. With a strong focus on integration platform as a service (iPaaS), Boomi enables the secure deployment and management of APIs, integration of applications and data, and automation of workflows using AI-powered solutions. Trusted by over 20,000 customers, Boomi's platform supports a wide array of industries including manufacturing, healthcare, financial services, and more. Their extensive library of pre-built connectors, user-friendly interface, and robust customer support foster seamless integration and connectivity across cloud and on-premise environments. Recognized for its innovation and excellence, Boomi transforms complex integration challenges into manageable solutions, contributing significantly to efficiency and productivity in business operations.

📋 Description

• Administer our full Atlassian Cloud suite — Jira Software, JSM, Confluence, Jira Product Discovery, Bitbucket, StatusPage, and Guard — including user accounts, permissions, project configurations, and Marketplace/Forge app management • Design and maintain custom workflows, issue type schemes, screen schemes, and automation rules (native Automation and ScriptRunner/Groovy) that match how engineering and product teams actually work • Build and maintain JQL-based filters, dashboards, and reports that surface actionable insights for engineering and product leaders • Develop REST API integrations and bespoke functionality using ScriptRunner, Groovy and/or JavaScript to connect Atlassian products to adjacent systems • Gather requirements from cross-functional stakeholders, translate them into scalable platform configurations, and maintain thorough documentation of all customizations and processes • Provide escalated support and contribute to roadmap planning for the P&T tooling ecosystem

🎯 Requirements

• 5 to 8 years of hands-on experience administering Atlassian Cloud products in a technology or SaaS environment • Deep JQL knowledge and demonstrated experience customizing workflows, permission schemes, screen schemes, and notification schemes at scale • Proficiency with ScriptRunner and Groovy for Jira automation; comfort with JavaScript and REST APIs for custom integrations • Experience configuring Jira Service Management (JSM) including SLAs, queues, portals, and ITSM workflows • Familiarity with Jira Product Discovery (JPD) and linking discovery work to delivery • Strong communication skills and experience working directly with engineering and product stakeholders at all levels • Familiarity with PDLC and SDLC: you understand how the teams you support accomplish their work.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options