Training Operations Intern

🕒 May 23

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Bots & People

WebsiteLinkedInAll Job Openings

11 - 50 employees

📚 Education

🤖 Artificial Intelligence

🤝 B2B

Education • Artificial Intelligence • B2B

Bots & People is a company specializing in training and upskilling enterprise business users in digital competencies, especially focusing on AI, low-code, and process automation. They offer expert-led live cohorts, workshops, and coaching to improve digital fluency and enable business transformation. The company provides a range of tailored learning tracks and certifications to help organizations adopt AI and automation effectively. With a strong focus on practical, engaging learning experiences, Bots & People aims to close skill gaps and enhance business outcomes through innovative educational methods.

📋 Description

• Plan and schedule training sessions with trainers and clients across multiple enterprise projects simultaneously • Align with trainers on upcoming sessions, preparation needs, and logistics • Coordinate meetings between the internal team, trainers, and client stakeholders • Send communications to learners: invitations, reminders, pre-work, and follow-ups • Translate presentations and session materials between German and English • Manage session rescheduling when things shift (they always do) • Run session aftercare: hand over materials, send follow-up messages, and address open questions • Manage project control in Excel: track who is delivering what, when, for which client, at what cost, and progress versus plan • Produce attendance reports for clients and internal tracking • Prepare metrics for impact reviews (NPS, completion rates, adoption KPIs) so clients see the value and we identify areas for improvement • Send purchase orders to trainers based on confirmed bookings • Check incoming trainer invoices against POs and project plans, flag anything that does not match • Maintain documentation and filing so finance can close the month without follow-ups • Identify recurring administrative tasks that should no longer require manual work • Build automations using AI tools, Power Automate, Make, Zapier, custom GPTs, or agent builders, in close collaboration with Sara and Olli • Improve our internal Excel and project control setup so it scales without adding manual work • Share what you build with the team so others benefit from it too

🎯 Requirements

• A genuine passion for administrative work, structure, and clean data (you read the list above and didn’t flinch) • Advanced Excel skills: pivot tables, lookups, nested formulas, conditional logic, data validation, and ideally Power Query • Highly detail-oriented: you spot typos in POs, notice when an invoice amount is off by €50, and catch overlapping session bookings • Reliable and organized: when you take something on, people can stop worrying about it • A genuine curiosity about AI: you already experiment with ChatGPT, Claude, or similar, and want to go much deeper • Strong German and English skills (our clients are in the DACH region; much of our content is in English) • Currently enrolled at a university as a working student (Werkstudent) or available as an intern for at least 6 months; based in Berlin or willing to work hybrid

🏖️ Benefits

• 30 vacation days per year (for full-time employees) + unlimited home office days; remote work or working from our beautiful Berlin office — you choose • A highly dynamic startup environment where you can grow and advance your career • The opportunity to work and develop in one of today's fastest-growing technology areas: process automation • Work on highly relevant topics: automation, AI adoption, and modern upskilling