Bounce
11 - 50 employees
👥 B2C
🚗 Transport
B2C • Travel • Transport
Bounce is a global luggage storage solution provider that partners with local businesses to offer secure spaces for travelers to store their bags. With over 13,000 locations in more than 4,000 cities worldwide, Bounce provides convenient and affordable luggage storage options, securing customers' belongings with $10,000 of protection. Users can easily book storage through the Bounce app, benefiting from flexibility with free cancellations and 24/7 customer support. Bounce is designed to enhance the travel experience by ensuring peace of mind while exploring destinations without the burden of carrying luggage.
UX/Product Researcher – 6 months Contract
Job not on LinkedIn
🕒 April 8
🇺🇸 United States – Remote
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
🎨 Product Designer (UI/UX)
🦅 H1B Visa Sponsor
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Bounce
11 - 50 employees
👥 B2C
🚗 Transport
B2C • Travel • Transport
Bounce is a global luggage storage solution provider that partners with local businesses to offer secure spaces for travelers to store their bags. With over 13,000 locations in more than 4,000 cities worldwide, Bounce provides convenient and affordable luggage storage options, securing customers' belongings with $10,000 of protection. Users can easily book storage through the Bounce app, benefiting from flexibility with free cancellations and 24/7 customer support. Bounce is designed to enhance the travel experience by ensuring peace of mind while exploring destinations without the burden of carrying luggage.
📋 Description
• Partner with Product, Design, and Growth teams to shape strategic initiatives with sharp user insights • Plan and execute qualitative and mixed-methods research to answer critical product questions • Coach Designers on research best practices to empower more impactful, scalable research across the org • Identify gaps in our current research ops and improve tooling, workflows, and documentation • Champion a culture of learning, helping us stay close to our customers and move with confidence
🎯 Requirements
• 6+ years of experience in UX/Product Research, ideally in B2C or marketplace environments • Strong communication skills — able to distill insights and influence decision-making • Experience coaching or mentoring cross-functional partners • You are pragmatic and thrive in fast-paced environments • Proactive, organized, and comfortable owning end-to-end research processes • Comfortable adapting to evolving scopes and ambiguous problem spaces
🏖️ Benefits
• Flexible work arrangements • Professional development • Opportunity to work with a dynamic team
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