Infrastructure Engineer

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boxxe

WebsiteLinkedInAll Job Openings

51 - 200 employees

🔒 Cybersecurity

☁️ SaaS

🤝 B2B

Cybersecurity • SaaS • B2B

boxxe is a company that provides a comprehensive range of IT solutions and services. Based in England and Wales, boxxe specializes in areas such as hybrid cloud services, cybersecurity, workplace technology, software licensing, and hardware solutions. They offer managed IT support, consultancy services, and a variety of technology products for sectors including government, education, and healthcare. Their solutions are designed to enhance productivity and security, supporting businesses with modern and scalable technology infrastructure. Additionally, boxxe is committed to community engagement, emphasizing the positive role of business in social impact.

📋 Description

• The IT Infrastructure Engineer is responsible for the deployment, configuration and ongoing support of enterprise infrastructure across both virtual and physical environments. • The role focuses on Windows Server deployments, clustering technologies, storage integration (MPIO), identity and access solutions (PingFederate, UserLock MFA), and application onboarding within a secure, highly available environment. • Deploy and configure Windows Server environments across VMware vCenter (virtual builds) and physical servers. • Perform system provisioning including OS installation, patching and baseline security hardening. • Manage virtual machine lifecycle (provisioning, resizing, decommissioning). • Monitor and optimise resource utilisation across clusters. • Document onboarding processes and standards. • Maintain technical documentation including SOPs and runbooks. • Administer and maintain VMware vSphere / vCenter environments. • Design and implement Windows Failover Clustering solutions. • Configure and support Multipath I/O (MPIO) for SAN storage. • Ensure resilience and high availability of critical systems. • Lead/support application onboarding including authentication integration and infrastructure provisioning. • Collaborate with application owners to meet security and connectivity requirements. • Provide support for infrastructure incidents and requests. • Troubleshoot complex issues across Windows, VMware and identity platforms. • Participate in on-call support where required. • Ensure systems meet organisational security and compliance standards. • Support patching cycles and vulnerability remediation. • Work with cyber and compliance teams as required. • Contribute to continuous service improvement initiatives.

🎯 Requirements

• Strong experience with Windows Server (2016/2019/2022) • Experience with VMware vSphere / vCenter • Knowledge of Windows Failover Clustering and MPIO • Configure and support PingFederate for SSO and application federation • Manage UserLock MFA including policy configuration and access control • Support secure authentication integration across enterprise platforms • Understanding of Active Directory, DNS, DHCP, and networking fundamentals • Experience with F5 load balancers, Citrix, and Linux (RHEL/OEL) • Knowledge of ITIL processes and PowerShell scripting • Strong problem-solving skills and ability to work under pressure • Clear communication with stakeholders • Proactive approach to documentation • Secure and reliable infrastructure deployments • High availability of critical systems • Successful application onboarding • Timely incident resolution and audit-ready documentation • Scheduled On-call and Out of Hours OS Patching participation (renumerated) • Ability to obtain/holder of BPSS & SC Clearance.

🏖️ Benefits

• As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, and skills.