Technical Service Specialist

🔥 1 minute ago

🏄 California – Remote

🏄 California – Remote

💵 $70k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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bp

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1909

⚡ Energy

💰 Post-IPO Equity on 2024-09

Energy

bp is a global integrated energy company focusing on delivering secure, affordable, and lower carbon energy. Originally an international oil company, bp has transformed its strategic direction towards becoming a leader in the integrated energy sector, involving ventures like the joint development of global offshore wind capacity and the production of biofuels in Brazil. The company engages in complex engineering projects aimed at advancing its energy goals while prioritizing safety and sustainability. bp offers a wide array of career opportunities and engages in energy economics, providing insights into global energy demand, supply, and the energy transition.

📋 Description

• Provide technical service support within the Truck Service division. • Assist field technicians with diagnostics and repair direction through the technical help line. • Draft, revise, and maintain technical bulletins, repair procedures, and diagnostic guides. • Support evaluation, testing, and field validation of diagnostic software and tooling. • Reinforce safe work practices aligned with OMS standards. • Deliver technical updates and support technician certification pathways.

🎯 Requirements

• Bachelor’s degree in engineering, Industrial Engineering, or related field preferred; equivalent experience considered. • Strong analytical, facilitation, and customer management skills. • 5+ years of experience in heavy-duty truck service and repair. • ASE Master Medium/Heavy-Duty Certification or equivalent technical credential preferred. • Hands-on diagnostic expertise in heavy-duty systems (powertrain, emissions, electrical). • Experience authoring technical documents, repair procedures, or service communications preferred. • Strong knowledge of shop safety practices, OSHA, DOT compliance, and OMS frameworks. • Experience supporting technical help lines, critical issue processes, or centralized support functions preferred. • Strong analytical skills with the ability to translate field issues into structured solutions. • Valid driver’s license.

🏖️ Benefits

• Health insurance • 401(k) matching • Paid vacation (120 – 240 hours per year) • Paid holidays (9 per year) • Personal choice holidays (2) • Parental leave (up to 8 weeks) • Discretionary annual bonus program • Long-term incentive program • Retirement benefits including pension