BPO Global Services S.A.S
501 - 1000 employees
Founded 2013
đ€ B2B
đĄ Telecommunications
đ Transport
B2B âą Telecommunications âą Transport
BPO Global Services S. A. S is a MedellĂn-based business process outsourcing (BPO) firm that provides contact center, information technology outsourcing (ITO), and knowledge process outsourcing (KPO) services to companies across industries such as financial services, healthcare, telecommunications, retail, logistics & transport, tourism and automotive. The company focuses on customer interaction management, IT and knowledge-driven back-office functions to help clients reduce costs, improve operational efficiency and increase customer retention, while emphasizing quality management and information security.
Freelance Retention Agent, English
đ„ 9 minutes ago
đšđŽ Colombia â Remote
đ” $2.2M / month
â° Full Time
đą Junior
âš Agent
đ«đšâđ No degree required
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BPO Global Services S.A.S
501 - 1000 employees
Founded 2013
đ€ B2B
đĄ Telecommunications
đ Transport
B2B âą Telecommunications âą Transport
BPO Global Services S. A. S is a MedellĂn-based business process outsourcing (BPO) firm that provides contact center, information technology outsourcing (ITO), and knowledge process outsourcing (KPO) services to companies across industries such as financial services, healthcare, telecommunications, retail, logistics & transport, tourism and automotive. The company focuses on customer interaction management, IT and knowledge-driven back-office functions to help clients reduce costs, improve operational efficiency and increase customer retention, while emphasizing quality management and information security.
đ Description
âą Develop in-depth knowledge of assigned products or services âą Provide clear and objective guidance to customers âą Contact customers to close sales and/or retention cases âą Promote assigned services effectively âą Report results to the immediate supervisor âą Comply with company policies, procedures, and guidelines
đŻ Requirements
âą Intermediate to advanced English proficiency âą High school diploma âą Full-time availability âą Minimum of 6 months of experience in a call center environment (sales or retention)
đïž Benefits
âą Bonuses âą Retention commissions
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