Business Analyst

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Brandt Information Services

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1985

☁️ SaaS

🏛️ Government

🤝 B2B

💰 Private equity on 2024-07

SaaS • Government • B2B

Brandt Information Services is a technology and services company that builds digital platforms and operational support for state agencies and organizations that manage outdoor resources. They provide software and services for licensing, registrations (including vessel and vehicle titles), reservations and rental management, merchandising and e-commerce, CRM and marketing automation, contact center support, fulfillment (print and mail), equipment/support, project management, and IT staffing. Brandt focuses on enabling agencies to simplify regulatory workflows, streamline customer engagement, handle high-volume transactions, and improve access to parks and outdoor spaces.

📋 Description

• Requirements Gathering: Lead interviews, workshops, and working sessions with internal stakeholders and customers to surface business needs and turn them into accurate, comprehensive requirements. • Backlog Refinement: Partner with Product Owners to shape user stories, acceptance criteria, and functional detail ahead of upcoming sprints. • Documentation: Produce and maintain Business Requirements Documents (BRDs), user stories, workflows, and process diagrams that make business needs unmistakably clear. • Translation of Needs: Convert layered business problems into technical and functional requirements that development teams can move on with confidence. • Subject Matter Expertise: Be the person teams turn to for clarity on requirements throughout the development lifecycle. • Prioritization Support: Help Product Owners weigh business value, risk, dependencies, and effort when sequencing the backlog. • Stakeholder Collaboration: Align Product Managers and other stakeholders around shared business goals and delivery plans. • Cross-Functional Communication: Bridge business, technical, and QA conversations so everyone is building toward the same outcome. • Ambiguity Resolution: Spot gaps, edge cases, and inconsistencies before they become rework, and resolve them with sound analytical judgment. • Agile Participation: Show up fully in sprint planning, backlog grooming, reviews, and retrospectives as a core part of the delivery team. • Root Cause Analysis: Dig into issues to find what's really driving them and recommend process or system improvements. • Standards & Best Practices: Keep business analysis work consistent and high-quality across templates, tools, and teams, and help raise the bar for others. • QA Collaboration: Validate requirements with QA, review test cases, and confirm delivered functionality actually meets the business need.

🎯 Requirements

• 4+ years of experience in business analysis, systems analysis, or an equivalent role within a technology product or services organization. • A demonstrated ability to gather, analyze, and document functional requirements independently, with minimal hand-holding. • Experience leading or significantly contributing to backlog refinement on cross-functional teams, including writing detailed user stories and acceptance criteria. • Proficiency with Agile tools and process documentation (process flows, data mapping, use case modeling) used as a matter of course, not a stretch. • Solid customer-facing communication skills, including experience navigating sensitive or high-visibility conversations. • Strong analytical instincts: you're comfortable sitting with ambiguity long enough to find the actual root cause.

🏖️ Benefits

• Health insurance options, including plans fully covered for employees. • Vision and dental coverage options. • Flexible paid time off (PTO). • Paid holidays. • 401(k) with company match. • Parental leave benefits. • Life and disability insurance. • Professional development support.