Technical Implementation Specialist

Job not on LinkedIn

🕒 Yesterday

🇺🇦 Ukraine – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Customer Success Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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brightfin

WebsiteLinkedInAll Job Openings

201 - 500 employees

💳 Fintech

🏢 Enterprise

☁️ SaaS

Fintech • Enterprise • SaaS

brightfin is a company that specializes in Telecom Expense Management (TEM) solutions. Their platform integrates mobile, telecom, and cloud expense data into ServiceNow, enabling businesses to track, allocate, and optimize their IT expenses effectively. With features such as automated workflows and centralized asset management, brightfin helps organizations achieve cost savings and operational efficiencies.

📋 Description

• Coordinate and prioritize project tasks • Maintain project plans • Communicate statuses to clients throughout each customer onboarding lifecycle • Rapidly learn and present the brightfin web portal to clients • Provide support in program configuration and technical requirement documentation • Participate in discovery calls to collect and analyze detailed technical requirements alongside the Technical Implementation Manager • Analyze requirements to ensure alignment with customers’ requests • Configure brightfin applications • Develop test plans and test scripts • Execute tests prior to client UAT • Align with Professional Service and Product teams on program solution requirements • Conduct internal solution acceptance tests • Collaborate with Technical Implementation Leads on process design changes through business and systems process analysis • Work closely with developers to implement requirements, verify them during QA, and deliver to clients

🎯 Requirements

• Bachelor's Degree in an appropriate field of study (Technical) or equivalent work experience • Mixed experience as a QA/TBA (Quality Assurance/Technical Business Analyst) is mandatory • Knowledge and experience with Software Development Life Cycle (SDLC) models and Agile methodologies highly valued • Experience with ServiceNow is a plus • Strong analytical and problem-solving skills • Proficient in Excel, capable of manipulating data effectively • Team player, motivated to develop and solve complex tasks • Positive attitude and professional demeanor in all interactions • Committed to continuous learning and professional development • Effective written and verbal communication skills • Ability to quickly adapt to change in a fast-paced work environment • Working hours: Monday–Friday, 11:00 AM–20:00 PM Kyiv Time • Ukraine Private Entrepreneur status required

🏖️ Benefits

• Medical insurance — after successful completion of the probationary period • Equipment — we set up everything you need to work comfortably from home • Full FOP administration — we handle all administrative matters related to your business entity • Unlimited paid time off — coordinated with your team; we trust you to manage your time responsibly • Annual salary review — based on performance review outcomes • Parental leave • Comfortable remote setup