Senior Healthcare Consultant – SaaS Professional Services, Implementation

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November 22

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Brightree

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Healthcare Insurance • SaaS • Pharmaceuticals

Brightree is a leading provider of software solutions for healthcare management, focusing on Home Medical Equipment (HME), Durable Medical Equipment (DME), and pharmacy businesses. Their comprehensive platform offers tools for billing, business management, inventory management, and more, helping healthcare providers streamline their operations and improve patient experiences. Key offerings include integration solutions, patient resupply systems, ePrescribe capabilities, and mobile delivery support. Brightree also provides data and analytics services, revenue cycle management, patient billing, and professional consulting services, making it a cornerstone for post-acute care providers aiming to enhance efficiency and engagement.

501 - 1000 employees

Founded 2002

⚕️ Healthcare Insurance

☁️ SaaS

💊 Pharmaceuticals

💰 Venture Round on 2008-07

📋 Description

• Delivers consulting services while working closely with Brightree Project Managers to ensure adherence to project plans and timelines for on-time, on-budget go lives • Utilizes process streamlining methodologies to reduce order management cycle times and increase cash velocity • Assists in building client capabilities by training, coaching, and mentoring client personnel • Facilitates the sharing of agreed best practices and standardization across the business • Targets a 60% monthly client billable utilization rate • Proactively identifies project risks and monitors and reports results throughout the process • Updates Salesforce.com, SharePoint and other required systems with project status, time/expense and project documentation • Identifies add-on implementation services that provide client value • Maintains statistical rigor and delivers significant financial and voice of customer results • Employs organizational change management applications to manage human risks • Proactively stays informed and educated on new releases and enhancements as well as industry changes

🎯 Requirements

• Experience selling and providing healthcare software consulting services • Bachelor’s Degree (BA/BS) from a four-year college or university • A deep understanding of medical insurance billing and the reimbursement relationships between patients, providers, and insurance carriers • In-depth experience in Medicare billing through experience in the healthcare industry • Solid finance and accounting skills required to communicate effectively with corporate officials • Proven process analysis and improvement methods skills with demonstrated business benefits • Strong Excel skills needed to support exporting and analysis of data • Experience leading cross-functional teams in order to achieve milestones while also being able to communicate effectively with client’s leadership teams • Strong facilitation and presentation skills • Ability to build and promote organizational change management initiatives • Adaptive in an ambiguous, fast-growing business environment; ability to manage multiple clients simultaneously • Flexible and adaptable in process analysis and problem-solving approach • Able to work throughout the organization with diverse groups -- vertically and horizontally • Intermediate understanding of Microsoft Office products including Project, Visio and Powerpoint • Creative and innovative problem-solver • Ability to travel as much as 85-90%

🏖️ Benefits

• comprehensive medical, vision, dental, and life insurance • AD&D insurance • short-term and long-term disability insurance • sleep care management • Health Savings Account (HSA) • Flexible Spending Account (FSA) • commuter benefits • 401(k) • Employee Stock Purchase Plan (ESPP) • Employee Assistance Program (EAP) • tuition assistance • fifteen days Paid Time Off (PTO) in the first year of employment • 11 paid holidays plus 3 floating days • 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members